Anna Jaques Hospital
United States
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Senior Patient Financial Services Representative provides a vital role to the patients and family members for Beth Israel Lahey Health (BILH) and its affiliates. This includes Hospital, Professional, and Home Health Billing. This position supports self-pay outsource agencies and all departments and practices within BILH. The primary role of the Senior Patient Financial Services Representative is to act as a liaison to our customers, departments, and physician practices on revenue cycle issues Job Description: Essential Duties & Responsibilities including but not limited to: Assists customers with billing/insurance/charge/referral questions to ensure a high level of customer satisfaction · Works with departments throughout the organization to ensure resolution of customer inquiries. Works with Hospital, Professional, and Home Health Billing...