2 patient services associate jobs found

Supervision: Coordinates wor- flow of phlebotomists in Specimen Processing area Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens Follows all laws and regulations in the processing and transportation of laboratory specimens Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens Communication: Effectively communicate with all NMHS staff, patients, their family members and customers Customer Service Uses AIDET as applicable Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in an polite and efficient manner Employee Relations: Works as part of a team...

Supervision: Coordinates wor- flow of phlebotomists in Specimen Processing area Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens Follows all laws and regulations in the processing and transportation of laboratory specimens Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens Communication: Effectively communicate with all NMHS staff, patients, their family members and customers Customer Service Uses AIDET as applicable Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in an polite and efficient manner Employee Relations: Works as part of a team...