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Overview About the Role The primary purpose of the User Support Specialist II (EMS Technology Support Division) is to support the Medical Coordination Center end-user community in the effective access and use of University Hospital information resources and compliance with infrastructure and operating standards. He/she will be responsible for assisting the Manager IST with all of the technology needs, equipment and related processes for the Medical Coordination Center. He/she will also perform other assigned duties to support efficient EMS operations and represent University Hospital’s Medical Coordination Center and EMS in a positive and professional manner. Responsibilities What You’ll Do   Supports the Medical Coordination Center’s end‑user community in accessing and using University Hospital information systems effectively. Ensures adherence to established infrastructure and operational standards. Assists...