St. Dominic Hospital
Jackson, MS
The Patient Access Representative I in the emergency room serves as the first point of contact for patients and visitors, ensuring smooth registration and intake processes. This role involves gathering accurate patient information, verifying insurance details, and facilitating timely communication between patients, medical staff, and other departments. Strong customer service skills and the ability to work efficiently in a fast-paced environment are essential. Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Accurately identify patients that present to...
|
Administration & Operations
Education
|