2 customer support jobs found

Overview Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. Provides mentoring and leadership to less experienced LSWs. Also provides social work services to VNS Home Care patients. Develops and implements a social work plan of care consistent with the Agency's goals and Social Work policies and procedures. Works under general supervision. • Performs annual clinical co-visits for licensed social workers, as well as two clinical co-visits during the first six months for new hires. Provides feedback to licensed social worker and management; assists in development of plans to address improvement needs, as appropriate. • Participates in the orientation of new hires, including but not limited to, field training. Provides ongoing coaching, as needed, during the probationary period. Acts as a general mentor/resource to new staff for...

Overview Provides clinical and consultative support to Licensed Social Workers (LSWs) and Interdisciplinary Care Team Managers regarding complex social work related clinical and/or customer service issues. Provides mentoring and leadership to less experienced LSWs. Also provides social work services to VNS Home Care patients. Develops and implements a social work plan of care consistent with the Agency's goals and Social Work policies and procedures. Works under general supervision. • Performs annual clinical co-visits for licensed social workers, as well as two clinical co-visits during the first six months for new hires. Provides feedback to licensed social worker and management; assists in development of plans to address improvement needs, as appropriate. • Participates in the orientation of new hires, including but not limited to, field training. Provides ongoing coaching, as needed, during the probationary period. Acts as a general mentor/resource to new staff for...