24 customer support jobs found

Position Title: Security Officer Department: Security Job Description: General Description The Security Officer provides a safe and secure environment for patients, family members, employees and guests by enforcing the security policies and procedures of OU Health. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Patrol designated areas as assigned. Write parking tickets for illegally parked vehicles. Investigate complaints, disturbances and thefts by completing a concise and factual report in accordance with policies and procedures; may escalate significant incidents to appropriate personnel. Operate two-way communication system to send and receive messages following appropriate radio protocol. Record shift activities in designated logs or forms as directed. Receive direction and...

Position Title: Patient Services Representative (PSR) - Edmond Pulmonology Clinic Department: Edmond Pulmonology Clinic Job Description: This position may be filled as a Patient Services Representative Level 1 or 2, depending on individual experience, expertise, and qualifications. The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Schedules patient appointments, either by telephone or in person. Provides information about clinic operations. Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people....

Position Title: Patient Services Representative (PSR) - Dermatology Clinic Department: HB Dermatology Clinic Job Description: The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Schedules patient appointments, either by telephone or in person. Provides information about clinic operations. Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Coordinates schedules as directed to patients requiring multiple services, communicating with nursing and provider teams as necessary. Verified insurance...

Position Title: Patient Services Representative (PSR) - Dean McGee Eye Institute - Oklahoma Health Center Department: DMEI-Oklahoma Health Center Job Description: The Patient Services Representative II coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Schedules patient appointments, either by telephone or in person. Provides information about clinic operations. Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people. Coordinates schedules as directed to patients requiring multiple services, communicating with nursing and provider teams as...

Position Title: Patient Services Representative (PSR) - Urology Clinic Department: Urology Clinic Job Description: The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol.  Provides information about clinic operations   Obtains patient demographics on new patients and updates demographics on established patients.   Assists with answering telephone calls and monitoring the abandon call rate.   Prepares and enters healthcare providers’ templates into the EMR....

Position Title: Senior Project Manager, Office of the Chief Nursing Executive (CNE) Department: Nursing Administration Job Description: General Description: Supports management in fundamentally improving operating performance (service, cost, quality) across the department as well as lead the development and rollout of project management methodology.  Manages the productivity and outcome measurement portions of the department’s work while ensuring appropriate and timely communications with management.  Defines and obtains resources that enable the project teams to perform optimally.  Ensures the analysis, redesign, planning, and implementation processes are developed, initiated, and supported to allow the department to achieve its financial, quality, and service goals, while supporting its employees.  Ensures all processes and outcomes are consistent with the vision and values of the department. Essential Responsibilities: Responsibilities listed in this...

Position Title: Patient Services Representative (PSR) - Infectious Disease Clinic Department: HB Infectious Diseases Center Job Description: This position may be filled as a Patient Services Representative Level 1 or 2, depending on individual experience, expertise, and qualifications. The Patient Services Representative coordinates schedules of patients in an outpatient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Schedules patient appointments, either by telephone or in person. Provides information about clinic operations. Obtains patient demographics on new patients and updates demographics on established patients. Answers telephone calls and distributes to the appropriate people....

Position Title: Facility Cashier - Edmond - 4:45A - 1:15P Department: Admitting Job Description: General Description: Receives cash payments, issues receipts, posts cash payment data, and transfers charge ticket information into the billing system. Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.  Receives payments, including point-of-service, from patients and issues receipts (check-in and checkout). Reconciles daily cash. Posts payments and maintains required records, reports and files as defined by the Manager/Supervisor. Transfers charge ticket information about procedures performed and diagnosis into the billing system. Serves as back-up appointment clerk and helps with scheduling. Balances cash drawer. Maintains strictest confidentiality. Assists in timely...

Position Title: Registrar - Adult Emergency Department - (M-F, 3p-11:30p - rotating weekends) Department: Admitting Job Description: Job Description **These positions are available in levels 1,2,or 3 depending on experience, education, and licenses/certifications** The Registrar I is responsible for timely and accurate patient registration by interviewing patients to obtain all pertinent account information and verify insurance coverage. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interview patients at workstation or bedside to obtain necessary account information. Ensure charts are completed and accurate. Verify insurance and obtain pre-certification/authorization. Verify insurance benefits and calculate and collect patient liable amounts. Secure all...

Position Title: Registrar - Adult Emergency Department - (M-F, 7a-3:30p - rotating weekends) Department: Admitting Job Description: Job Description **These positions are available in levels 1,2,or 3 depending on experience, education, and licenses/certifications** The Registrar I is responsible for timely and accurate patient registration by interviewing patients to obtain all pertinent account information and verify insurance coverage. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interview patients at workstation or bedside to obtain necessary account information. Ensure charts are completed and accurate. Verify insurance and obtain pre-certification/authorization. Verify insurance benefits and calculate and collect patient liable amounts. Secure all...

Position Title: Registrar II - OU Medical Center - Emergency Department, Monday - Friday 7a-3:30p Department: Admitting Job Description: The Registrar II is responsible for timely and accurate patient registration by interviewing patients to obtain all pertinent account information and verify insurance coverage. This role also has responsibilities in handling complex registrations, insurance verifications, and patient concerns. The Registrar II supports department operations and assists in training new staff.   Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interview patients at workstation or bedside to obtain necessary account information. Ensure charts are completed and accurate. Verify insurance and obtain pre-certification/authorization. Verify insurance benefits and...

Position Title: Patient Services Representative (PSR) - Adolescent Medicine Clinic Department: HB Children's Adolescent Clinic Job Description: The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol.  Provides information about clinic operations   Obtains patient demographics on new patients and updates demographics on established patients.   Assists with answering telephone calls and monitoring the abandon call rate.   Prepares and enters healthcare providers’...

Position Title: Patient Services Representative (PSR) - Dermatology Clinic Department: HB Dermatology Clinic Job Description: The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol.  Provides information about clinic operations   Obtains patient demographics on new patients and updates demographics on established patients.   Assists with answering telephone calls and monitoring the abandon call rate.   Prepares and enters healthcare providers’ templates into the EMR....

Position Title: IAM Epic Security Analyst - Remote Department: IT Information Security Job Description: This position may be performed remotely from the following locations within the United States of America:  Arkansas,  Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with OU Health.  State locations and specifics are subject to change as our hiring requirements shift.  This position may be filled as an EHR Application Analyst I, II, or III depending on individual qualifications including education, experience, and/or certifications. The EHR Application Analyst II will advise in the development, support and functionality roll out of an Electronic Health Record (EHR) system.  The EHR Application Analyst II advises IT team members and assists the organization in optimizing their workflow processes through building...

Position Title: PSR III - Patient Services Representative - Pulmonology Clinic Department: OUPB Pulmonology Job Description: Job Description The Patient Services Representative III coordinates schedules of patients in an out-patient clinic and provides clerical assistance toward the smooth operation of the facility.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Assists with scheduling patient appointments, either by telephone or in person and validates teams are scheduling within clinical/until protocol.  Provides information about clinic operations   Obtains patient demographics on new patients and updates demographics on established patients.   Assists with answering telephone calls and monitoring the abandon call rate.   Prepares and enters healthcare...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...