7 customer service representative jobs found

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch...

Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch...

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview This position requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the communications representative is to answer, screen and process all nurse call and PBX calls from patients, staff and the general public and dispatch, page or transfer in a prompt, accurate and courteous manner to the appropriate party or department. This position also provides administrative support for the marketing department as dictated by ongoing marketing communication plans and internal / departmental responsibilities. Qualifications Education: High school graduate or equivalent. Experience: 2-3 years experience in switchboard operation and/or customer service Abilities/Skills: Basic computer skills; Typing About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville – and is home to Marshall Medical...