18 patient services rep jobs found

Department: 08610 AMG Skokie - Occupational Medicine Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Part time, 20 hours per week for Medical Assistant/Patient Service Representative Pay Range: $22.90 - $34.35...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position will support the Danvers Pain Clinic. The hours will be 8-4:30 except Thursday will be 10:30am-7pm. Job Description: The Patient Access Rep contributes to the Hospital’s mission by welcoming and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when a patient visits and can have a dramatic impact on making individuals feel welcomed and ease their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient identifiers are correct and on reimbursement by collecting accurate insurance information and co-pays. Registration: 1.    Registers patients presenting for visits.  Explains the registration process to patients and responds to patient...

Overview A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues.  Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: Verifying Demographic patient information including address, phone number, insurance Obtaining pre-certs and insurance authorizations for scheduled procedures Collection of co-pays, deductibles, and deposits Directing and escorting patients and visitors to designated locations Provides a resource for billing and payment inquires Oversees cashier responsibilities in posting payments and creating deposits facility specific Maintains accuracy through provided vendor service and...

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.  Qualifications Education required: High School Diploma or GED Equivalent Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three...

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.  Qualifications Education required: High School Diploma or GED Equivalent Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three...

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.  Qualifications Education required: High School Diploma or GED Equivalent Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three...

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.  Qualifications Education required: High School Diploma or GED Equivalent Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports the Emergency Department Registration and insurance verification team. The postion requires staff members work every other weekend and every other holiday with the following 2 week schedule: Sun 6:30a-3p, Tue 7:00a-3:30p, Th 6:30a-3p Mon/Tue 7:00-3:30pm, Th 6:30am-3pm, Sat 6:30a-3pm. This position includes an on-call rotation approximately once every 10 weeks. On-call coverage may be required from Friday through Sunday or Sunday through Monday, and will occur outside of your regularly scheduled weekend shift. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by welcoming and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when a patient visits and can have a dramatic impact on making individuals feel welcomed and ease their anxiety by starting their hospital visit professionally. In addition this position impacts patient safety and clinical care by ensuring the patient identifiers are correct and on reimbursement by collecting accurate insurance information and co-pays. Job Description: The Patient Access Rep contributes to the Hospital’s mission by welcoming and registering patients in an efficient and empathetic manner. This administrative/customer service staff position may be the first face of the organization when a patient visits and can have a dramatic...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Please note, this is an on-site role. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. 11:00am-7:30pm Patient Access Representative in the Emergency Department. Every other weekend and holiday obligation. On call for approximately 24 hours every 10-12 weeks Position is located on-site Job Profile Summary Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Access Rep for Outpatient and Emergency departments. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. SCHEDULE: week 1 Sun/Tues/Wed/Thurs/Fri week 2 Mon/Tues/Wed/Thurs/Sat Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either...

Overview A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues.  Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: Verifying Demographic patient information including address, phone number, insurance Obtaining pre-certs and insurance authorizations for scheduled procedures Collection of co-pays, deductibles, and deposits Directing and escorting patients and visitors to designated locations Provides a resource for billing and payment inquires Oversees cashier responsibilities in posting payments and creating deposits facility specific Maintains accuracy through provided vendor service and...

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. Qualifications Education required: High School Diploma or GED Equivalent   Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three...

JOB SUMMARY The Patient Access Rep performs detailed and accurate registration of all patients. Displays a broad understanding of third-party reimbursement issues. Assists ancillary departments with room assignment and transporting of patients. Works under the supervision of the Patient Access Supervisor or Administrative Director, Revenue Cycle. ESSENTIAL FUNCTIONS Greets and interviews incoming patients/ relatives to obtain accurate demographic and insurance information. Inputs patient demographic/ billing information into computer. Obtains patient or responsible party’s signature on consents. Creates face sheets, armbands, labels, and other documents as necessary. Communicates to patients the details of consents, filing of insurance, and payment of hospital services. Assists patients in understanding hospital billing and collection of payment. Collects and scans insurance cards or completed insurance forms from patients. Obtains necessary signatures on...