21 patient access manager jobs found

The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, resource allocation, and process improvement. Ongoing projects encompass market analyses from claims, referral tracking, and performance measurement for strategic initiatives, all of which are delivered as decision-grade reports and executive summaries for operating and strategy reviews. The Enterprise Data & Analytics (ED&A) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare data (including medical and pharmacy claims, enrollment, EMR, scheduling, billing, referral and...

Reporting to the AVP, Enterprise Infrastructure and Operations, the Senior Director of Infrastructure Solutions is a strategic leadership role responsible for bridging the gap between business needs and the execution of technical infrastructure in collaboration with various stakeholders and vendors. This role will lead a high-performing team of Technical Analysts and Architects who design and document requirements for network, cloud, identity & access, and hosting services regarding outsourced IT services and administer and manage in-sourced products and solutions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs...

The System Administrator III will work internal to the Cell Manipulation Core Facility to manage systems across the Cell Therapy (CT) Networks by implementation and validation of computer systems impacting the department and CT program. The System Administrator III works in conjunction with the project teams from Partners Healthcare System and CMCF technical staff as well as working with DFCI and Partners IS on enterprise systems such as Epic and Sunquest. Systems will include, but are not limited to Partners Order Entry System for Biological Products (BOE/BPAA), Eceptionist, Sunquest, REES Environmental Monitoring systems, Internal Server systems, CMCF FileMaker Databases, FreezerWorks Bio-Repository system selected MES, and other internal systems such as Microsoft Access and Filemaker databases. This is a hybrid position with required hours of Monday through Friday, 9:00 a.m. to 5:00 p.m. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant is a specialized role within the clinic, crucial in supporting physicians and allied health professionals in a high-volume, patient-centric environment. This role is responsible for coordinating patient care across one or more specialties, managing appointment scheduling, handling patient inquiries, and ensuring smooth clinic operations. The individual will contribute to the clinical team's success by demonstrating in-depth knowledge of their assigned specialty(ies), ensuring that each patient receives high-quality care from appointment scheduling to follow-up. Job Description: Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients/families, visitors, and staff. Responds to requests in a timely manner and provide...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant is a specialized role within the clinic, crucial in supporting physicians and allied health professionals in a high-volume, patient-centric environment. This role is responsible for coordinating patient care across one or more specialties, managing appointment scheduling, handling patient inquiries, and ensuring smooth clinic operations. The individual will contribute to the clinical team's success by demonstrating in-depth knowledge of their assigned specialty(ies), ensuring that each patient receives high-quality care from appointment scheduling to follow-up. Job Description: Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients/families, visitors, and staff. Responds to requests in a timely manner and provide...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the oversight of the Executive Director (with additional direction from the Division Chairs), the Administrative Director is responsible for the daily management of business operations for assigned divisions across all practice locations, such as Burlington, Peabody, Lexington, and additional off-site locations. In conjunction with the Medical Leadership, responsible for implementing and maintaining quality and performance standards for all facets of the practices, and monitoring patient and staff satisfaction to ensure high quality, patient-centric care is provided. Assist with maintenance and ongoing development of the annual budget and is responsible for the optimization of revenue cycle, clinical workflows, and provider productivity. This role serves as the principal liaison between clinical, administrative, and financial teams, producing effective...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Join the exceptional pharmacy team at Beth Israel Deaconess Medical Center, a world-class teaching hospital known for its excellence in patient-centered care and professional growth. This Administrative Assistant III role supports senior leaders and hiring managers, and providers general administrative support across the Pharmacy Department. At BIDMC, you’ll collaborate with a multidisciplinary team in a dynamic environment that values innovation, compassion, and professional development. This is an onsite position in Boston, MA, Monday through Friday (with some flexibility based on the incumbent's schedule). Job Description: Provides secretarial and administrative support to Directors and other leadership roles in the Pharmacy Department at BIDMC. Involves extensive interaction with diverse populations including all pharmacy staff, medical...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the oversight of the Executive Director (with additional direction from the Division Chairs), the Administrative Director is responsible for the daily management of business operations for assigned divisions across all practice locations, such as Burlington, Peabody, Lexington, and additional off-site locations. In conjunction with the Medical Leadership, responsible for implementing and maintaining quality and performance standards for all facets of the practices, and monitoring patient and staff satisfaction to ensure high quality, patient-centric care is provided. Assist with maintenance and ongoing development of the annual budget and is responsible for the optimization of revenue cycle, clinical workflows, and provider productivity. This role serves as the principal liaison between clinical, administrative, and financial teams, producing effective...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Manager of Research Administration reports to a Director of Research Administration in the Office of Sponsored Programs Administration. This position is responsible for providing overall management of defined research areas including team personnel supervision, complex pre-award and post-award functions for all federal and non-federal grants and contract proposal preparation and approval, establishment of account infrastructure, management of financial transactions, preparation of regular reporting on status of funding and approval of research expenditures. May partner with the Director of Research Administration in strategic planning for defined research areas as well as overall Research Administration. This position has signature authority for the institution. Job Description: Primary Responsibilities: 1. Manages Research Administrators of all...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Per Diem Patient Access Rep for Outpatient and Emergency departments. commitment is 4 shifts per month, one of which should be on a weekend. On summer and one winter holiday Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. Our division is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point of contact for our patients. They are responsible for answering, triaging, and scheduling all provider appointments that are essential elements of patient care across our distributed campus. The anticipated schedule for this role is 8:30 am - 5 pm. Job Description: Job Summary: Directs patient access to the practice by answering, screening, and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens, and processes a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Week 1: Monday, Tuesday, Wednesday 11am to 7pm, Saturday, 9am to 5pm. Week 2: Sunday, 9am to 5pm, Wednesday, Thursday, Friday, 11am to 7pm Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative - Ambulatory Float Pool Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative 8am-4:30pm Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Executive Director of Sponsored Programs Administration (SPA), the Director of Sponsored Programs Contracting (SPC) is responsible for the planning, development, implementation and measurement of sponsored programs contracting activities including fiscal management, human resources, resource allocation and compliance. The Director represents the institution as a signing official for Research Administration business. The position will work with investigators, the General Counsel’s Office, the Clinical Trials Office, the Technology Ventures Office, Institutional Review Board, and other institutional offices to oversee the negotiation of Subcontracts, Clinical Trial Agreements, Data Use Agreements, Billing Agreements, and other atypical agreements. The Director's primary focus will be on developing strategy, enhancing process...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position is responsible for the administration of the Reiki volunteer program and the delivery of Reiki services to patients, families, and staff. The role also supports the development and implementation of additional wellness and integrative volunteer offerings within Volunteer Services, and provides cross-program operational support based on departmental needs. Job Description: Essential Responsibilities: Coordinates   and administers the Reiki volunteer program, including recruitment, onboarding, scheduling, supervision, and ongoing support of Reiki volunteers.    Serves   as an active Reiki practitioner, providing sessions to patients, families, and staff in alignment with program operations.    Supports   development and coordination of wellness programming, including employee offerings such as “Relax and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Director, IRB Operations, reports to the Director, Human Research Protection Program (HRPP). This position is responsible for administrative oversight for all operations supporting the functions of the BIDMC Committee for Clinical Investigations-Institutional Review Board (CCI-IRB). The primary areas of responsibility are 1) management of CCI-IRB staff, including IRB Manager and Reliance Manager, 2) serving as the administrative interface between the Chair and other Vice-chairs and the CCI-IRB staff and the clinical research community, and 3) serving as the primary regulatory/ethical resource for CCI committee members, researchers, and research coordinators on humans subject protection, and 4) works with the Director of the Human Research Protection Program for the development, implementation and management of Institutional Review Board policies and procedures...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Executive Director must be an experienced healthcare leader with an in-depth understanding of clinical operations across the organization as well as in her/his assigned divisions. The Executive Director will work alongside the LHMC executive leadership team to improve clinical quality and promote the growth of his/her division. Reporting to a member of the Senior Leadership team, the Executive Director is responsible for the overall operational, clinical and financial performance of the Division of Imaging Services (all sites included if applicable). The Executive Director works in collaboration with Vice Presidents, physician leadership, business managers, and finance and nursing leadership to establish yearly performance goals for each division which are aligned with the vision and mission of Lahey Hospital and Medical Center. The Executive Director has...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Modifies, manages, upgrades, and maintains the Plant Operations Department via Computerized Maintenance Management System (CMMS). Job Description: Essential Responsibilities including but not limited to: 1.    Assists in the implementation and ongoing management of the Computerized Maintenance Management database (CMMS). Defines and addresses user needs; develops and maintains database standards of location and equipment hierarchy; reviews current workflow processes and recommends changes to improve operations. 2.    Provides ongoing CMMS program maintenance through re-indexing, performing data integrity checks, ensuring data back-up, and facilitating dial-in contact with vendor for issue resolution, as needed; collaborates with Information Systems to ensure operational integrity of database; manages mobile applications. 3.    Maintains equipment...