Anna Jaques Hospital
Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Utilization Management (UM) Admin provides essential administrative and clerical support to the Utilization Management department, ensuring the smooth operation of daily workflows related to prior authorizations, concurrent reviews, discharge planning coordination, and payer communications. This role serves as a critical liaison between UM nurses, physicians, payers, and other hospital departments, helping ensure timely and accurate processing of utilization review activities that support appropriate patient care and regulatory compliance. Job Description: Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope...
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Administration & Operations
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