Mohawk Valley Health System
Utica, NY, USA
Job Summary The Medical Office Coordinator provides indirect patient care in the office setting. This role will coordinate phone calls, appointments, prescription authorizations, providers’ schedules, etc. and be an integral part of the patient’s care team. The Medical Office Coordinator maintains a vast knowledge of medical terminology, understands difference between clinical and non-clinical matters, and forwards all clinical matters to the appropriate clinical staff/provider. Core Job Responsibilities Ensures charts, documents and clinical testing are prepared, coordinated and completed prior to patient’s next appointment. Works as a clerical member of the patient’s care team. Utilizes phone notes for all communication/documentation between self and patient. Answers phone calls professionally, referring calls to clinical staff when appropriate. Reviews schedule on daily basis identifying any problem areas and communicating to Practice Manager. Handle...
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Administration & Operations
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