Marshall Medical Centers
Decatur, AL
Overview
Job Summary : Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas. Provides excellent customer service and service recovery. Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values
Responsibilities
Key Responsibilities / Essential Functions Accurately identifies patient records using 2 patient identifiers Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information. Accurately enters data into the registration system, including medical, demographic, insurance,...
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Administration & Operations
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