28 direct support professional jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. In this role, you will coordinate and manage patient home visit scheduling activities for Home Infusion Nursing services. The Clinical Scheduling Coordinator maintains accurate scheduling documentation within the electronic medical record and proactively communicates scheduling, staffing, or operational barriers to Clinical Leadership. This position also provides operational and administrative support related to clinical scheduling workflows, staff onboarding coordination, technology access requests, and departmental support functions to promote efficient Home Infusion operations. Job Description: ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to): Communicates effectively with patients, caregivers, clinicians, leadership, and interdisciplinary healthcare teams to support a high level of customer service and patient experience....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the supervision of the Regional Director of Supply Chain Operations, the Director of Supply Chain is responsible for the daily operations of all supply chain functions conducted at Beth Israel Lahey Health, Inc. (BILH) and its entities. Responsible for inventory management, vendor relationship management, and managing supply expenses. The Director of Supply Chain integrates the department’s services with the hospital’s primary functions, implements policies and procedures that support services, and assesses and improves department performance. Responsible for maintaining a capable supply base in quality, delivery, and cost. Oversees the purchasing clinical evaluations and supply chain management. Job Description: Essential Duties & Responsibilities including but not limited to: Develops strategic plans to improve productivity, quality, and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: As a senior level administrative professional, implements, oversees and coordinates the administrative functions that support a department and it's functional areas that report to a Vice President, Chief Administrative Officer or Director. Interacts with hospital administration, leadership and staff of other departments and internal / external contacts at all levels. Job Description: Essential Responsibilities: Plans, coordinates and administers activities for the department including developing and implementing related procedures, processes, communications, services and systems to ensure the smooth flow of administrative operations. Acts as a liaison and principle resource on matters related to the department. Trains and educates new staff on department and organizational procedures. Serves as resource for the department regarding...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures, and division Good Clinical Laboratory Practices (GCLP). This is an on-site position. 1. Performs annual internal audits of procedures and personnel, quality checks all research and clinical data files, and performs additional administrative tasks that include the review and editing of multiple documents and report generation as part of our laboratory GCLP program. These tasks may require entry into laboratory spaces. 2. Using the WorkDay Financials and Supply Chain Management software, this position maintains lab supply inventory and orders office supplies according to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Job Description:   The Senior Vice President, Chief Nursing Officer (SVP CNO) of Lahey Clinic position offers an exceptional opportunity for a progressive healthcare executive committed to delivering the highest quality healthcare. The SVP CNO will ensure that Lahey Clinic functions at the highest levels including delivering safe, high-quality coordinated care, efficient management of resources, smooth and efficient administrative services, and implementation of strategic and operational plans for Lahey Clinic while also serving in leadership with the Jean Cunningham Department of Nursing.      The SVP CNO will be responsible for the executive leadership and fiscal health of Lahey Clinic and leading the organization during a challenging period in healthcare and a pivotal moment for the...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by supporting proper classification and a safe plan of care. This professional licensed position will have an impact on finance and growth by classifying patients’ status appropriately and supporting the workflow and care plan to ensure the delivery of high quality, safe patient care while maintaining an expected length of stay within budget. This role is critical to the denial management, utilization review, and discharge planning process and will support the evolution towards a system approach in this realm. This role functions in a high integrity manner and as a case management and utilization expert, collaborating interdepartmentally to educate and improve processes to appropriate classify patient status, which ultimately improves reimbursement. The Utilization Management Specialist will impact the patient experience and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Job Description: Essential Responsibilities: 1. Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. 2. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. 3. Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work. 4. Plans, coordinates and makes recommendations in preparation for high-profile programs and events...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Nursing Director, General & Surgical Dermatology 📍 Outpatient Dermatology Services | 3 Locations Lead a Growing Dermatology Service Line We are seeking an experienced Nursing Director to oversee General Dermatology, Dermatologic Surgery, and Phototherapy Services across three outpatient locations. This leader will be a trusted partner and professional colleague to physicians and staff, bringing strong experience from the procedural nursing environment and a passion for clinical excellence, patient experience, and team development. Key Responsibilities ✅ Lead clinical, operational, and financial performance ✅ Foster excellence in patient care, quality, and safety ✅ Develop staffing plans, recruitment strategies, and workforce engagement ✅ Mentor and support nursing leaders and clinical teams ✅ Drive innovation,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health and Mount Auburn Hospital are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values which can be reviewed here Mission, Vision & Values | Mount Auburn Hospital. The Director of Practice Operations provides strategic and operational leadership for assigned physician practices within Mount Auburn Professional Services (MAPS). Reporting to the Executive Director of MAPS, this position is responsible for ensuring efficient practice operations, financial stewardship, regulatory compliance, and continuous performance improvement. The Director serves as a key liaison between physicians, advanced practice providers, practice leadership, and administrative departments while leading initiatives that support organizational growth,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Director of Security Governance, Risk & Compliance, leads and manages the Governance Risk and Compliance (GRC) function and is responsible for partnering with the It Security Leader in managing an organization-wide, information risk management program, security compliance program and security awareness campaign. The Director partners with administrative, and executive leadership to establish and manage a shared vision for information security and develop a compliance program to assess cybersecurity and information risks. Responsibilities include strategy, architecture, solutions design, program coordination and execution, awareness, outreach, policy and standard development as well as reporting on information security program effectiveness. Job Description: Primary Responsibilities: Leads IT Security Governance, Risk and Compliance program....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Director, Financial Operations is a member of the Beth Israel Lahey Health (BILH) system Services Finance team, reporting directly to the hospital or clinical unit CFO or the Assistant CFO (ACFO). Under the direction of the CFO or ACFO, this position is responsible for the daily oversight, management, and direction of all financial and business activities for the hospital or clinical unit. The Director, Financial Operations will support the planning, analysis, and implementation of strategic financial and operational priorities. This role will support the CFO or ACFO in driving quantifiable, sustainable improvement by working with stakeholders within the hospital or clinical unit, and across the system to identify ways to continuously drive financial improvement and transformational change. Job Description: Primary Responsibilities:  1.    Serves...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Director, EHR Applications, is a member of the Beth Israel Lahey Health (BILH) IT Service Line Leadership team, and is responsible for partnering with operational counterparts, contributing to and understanding strategic goals and working with IT leadership to execute on and maintain the technology road map for the departments they oversee with accountability for enterprise-wide results The Director, provides leadership, promotes collaboration, ensuring customer satisfaction results in strong team cohesion and positive morale. Possesses a strong understanding of the EHR system and healthcare landscape. In addition to working on mission-critical enterprise and departmental systems, projects/installations may encompass work across all divisions of BILH. Manages with financial responsibility and adherence to the BILH IT mission and vision. Job...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Provides secretarial and administrative support to a director or other leadership position(s) in a department and requires in-depth knowledge of the department's programs and services. Involves extensive interaction with diverse populations including the public, visitors, patients and families, external customers, medical practitioners and medical center staff. This is a fully on-site position. In addition to the Primary Responsibilities listed below, the following work may also be assigned to individuals in this position. 1. Using the WorkDay Financials and Supply Chain Management software, this position maintains lab supply inventory and orders office supplies according to established guidelines. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. (essential) 2. Responds to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Executive Director, Net Revenue provides enterprise leadership for the health system's net patient service revenue estimation, accounts receivable valuation, and related financial reporting. This role establishes consistent methodologies, controls, and governance across hospitals and physician organizations; leads the monthly and annual close, forecast, and budget processes; and advises finance and operational leaders on material trends, risks, and opportunities. The Executive Director partners with Revenue Cycle, Managed Care, Reimbursement, Accounting, and entity finance teams to improve accuracy, transparency, and financial performance while ensuring compliance with GAAP, payer contracts, and applicable regulatory requirements. The Executive Director serves as the organization's senior subject matter expert on net revenue and related financial reporting...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization.  It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care. Position Summary: Reporting to the Chief Medical Officer, the Director of Quality, Risk and Patient Experience provides strategic and operational leadership for quality improvement, patient safety, risk management, regulatory compliance, patient experience, infection prevention, quality analytics, and interpreter services at Beth Israel Deaconess Hospital-Plymouth (BIDP). Working collaboratively with clinical, operational, and administrative leaders, the Director advances the hospital's Quality and Safety Plan by...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Job Description: Essential Responsibilities: 1. Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. 2. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. 3. Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work. 4. Plans, coordinates and makes recommendations in preparation for high-profile programs and events...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position's primary responsibility will be within the supply chain logistics processes. We are looking for an organized and detail professional to receive and deliver packages. This is a fast paced environment and the attention to detail and communication to the end users is key to providing top quality customer service. The Materials Department is responsible for handling the hospital supplies throughout the clinical units. We provide 24/7 support for adhoc supply requests throughout the hospital both onsite and offsite departments. Candidate should be adaptable and able to learn and provide additional support within the Materials Management Department. Job Summary: Inventories, delivers, and replenishes medical/surgical supplies to various clinical areas throughout the medical center. Acts as the front line liaison to the clinical departments and handle all...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Assistant Vice President, Philanthropy BIDMC of Beth Israel Lahey Health, and coordinating with the key others, the Executive Director of Planned Giving for BILH will lead a system-wide planned giving program across BILH business units. Will oversee a comprehensive planned giving program that reflects industry best practices and maximizes charitable contributions through deployment of the full complement of planned giving vehicles. Responsible for creating a cohesive strategy to build a strong planned giving program and pipeline at these affiliates while developing creative prospect engagement strategies, and achieving ambitious fundraising goals. Will be the point person for creating a consistent legacy society structure while implementing a strong growth trajectory for each hospital’s planned giving program. Consistency will be key, along with...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Chief Medical Officer, responsible for the oversight, leadership and direction of the healthcare quality and patient safety programs for Mount Auburn Hospital and Mount Auburn Professional Services’ (MAPS) ambulatory practices. Serves as an organizational leader in design, development, implementation and monitoring of quality and safety initiatives, plans, metrics and goals. Leads change by using continuous performance improvement methods to support ongoing regulatory readiness, improved quality outcomes, reducing preventable harm and improving patient and caregiver experience. The Director of Quality & Patient Safety acts as an expert resource across the organization overseeing complex projects to completion through team facilitation and team building. This role collaborates with leaders and staff, and is a role model and in high reliability,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Director of Facilities & Plant Operations provides strategic leadership and oversight for all facilities, engineering, maintenance, utilities, and plant operations functions across the hospital. This role is responsible for ensuring a safe, reliable, efficient, and regulatory-compliant environment that supports patient care, operational excellence, and organizational goals. The Director leads departmental operations, capital planning, budget management, regulatory readiness, infrastructure improvement initiatives, and construction projects while partnering closely with clinical, operational, and administrative leaders. Job Description: ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to): Provide strategic and operational leadership for facilities, engineering, maintenance, and plant operations services. Oversee the...