Anna Jaques Hospital
Lawrence, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. We are seeking a Patient Access Representative to support our Behavioral Health programs. This role is responsible for ensuring that the patient experience in accessing care at BILH BS is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Ensures that all proper patient financial and demographic information is obtained and processed so BILH BS is fully reimbursed for clinical services provided. Handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by directing to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Job Description: Remote position with a Monday-Friday schedule, 10:00 AM-6:00 PM, and every other Sunday required (Sunday-Thursday schedule during...
|
Administration & Operations
|