Mgr EHR Revenue Cycle Application- Enterprise Billing

General Description:  Manages a specific OU Health applications team and the commensurate applications/technologies that are used across the organization.  This position is directly responsible for working with organizational team members and leaders on the coordination, evaluation, selection, implementation and support of application technologies.  The Manager is responsible for managing the team members that support these activities.

The Revenue Cycle Application Manager – Enterprise Billing, directly manages the implementation, optimization, and support of enterprise billing (hospital and professional/clinic) applications, including, but not limited to, coding and reimbursement, claims and remittance, patient service and engagement, and specialty charging/billing.  The manager provides an additional level of coordination and communication, overseeing implementation for many applications.  The manager ensures that system functionality is designed and delivered to support business processes and information needs.

Essential Responsibilities:  Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

• During implementation, maintains the scope, schedule, and quality of the project in their specific application area
• Works closely with the project director and other project managers to coordinate activities
• Sets clear expectations for team members, including defining what they should do at each phase of the project
• Advises and coaches team members by providing guidance on project issues, key success factors, and lessons learned
• Manages the project from an organizational perspective while attending to detailed tasks
• Guides workflow design, builds and tests the system, and analyzes other technical issues associated with the implementation
• Works with vendor, leadership, and end-users to ensure the system meets the organization’s business needs in regards to deliverables and timeline
• Holds weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

General Responsibilities:

• Capacity to manage multiple competing objectives and to clearly communicate results
• Strong organizational and coordination skills, ability to sequence activities logically
• Familiarity with reporting and database terminology
• Ability to develop and adhere to time schedules in order to meet project deadlines
• Interpersonal skills to function well in administrative, management, and patient care environments
• Ability to work effectively with staff that have a wide range of seniority

Minimum Qualifications

Education: Bachelor’s Degree in applicable field required.

Experience:  3 to 5 years of progressive leadership experience required. Experience in managing healthcare applications projects required. 

License(s)/Certification(s)/Registration(s) Required:  Analytics, database, PMP, and/or EHR certification preferred.

Knowledge, Skills and Abilities:

Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs.  Strong understanding of healthcare process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to drive to assigned sites to complete work.  In addition, travel will be required.