Clinical Supervisor, Collaborative Care

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Sign on bonus up to $3000 (pro-rated for part time)

The Clinical Supervisor serves as a clinical leader responsible for maintaining fidelity to the Collaborative Care Model (CoCM), ensuring high-quality, measurement-based, population-focused behavioral health care delivery and deployment of evidence-based Collaborative Care practices across the health system. This position divides time between direct patient care (approximately 50%) and supervision, coaching, performance management, and workforce development activities (approximately 50%).

Essential Functions/Key Responsibilities:

1. Provide clinical and administrative supervision to Behavioral Health Clinicians, Care Managers, and trainees, including supervision toward licensure when applicable. Develop learning objectives, support professional development, and complete performance evaluations as required. Supervision will be virtual and occasionally in person

2. Support BA- and MA-level Care Managers in developing competencies in Collaborative Care, including patient engagement, measurement-based care, treatment-to-target, care coordination, and brief behavioral interventions.

3. Ensure availability for clinical consultation and escalation of patient care concerns, including crisis situations and complex clinical presentations.

4. Monitor and ensure timely, accurate, and compliant clinical documentation, patient registry management, and adherence to quality assurance standards and Collaborative Care Model requirements.

5. Provide direct behavioral health services to Collaborative Care patients, including assessment, brief treatment, skills-based interventions, consultation, risk assessment, and care coordination/planning. Maintain productivity expectations for direct patient care. Complete all clinical documentation within expected timeframes and in compliance with organization policies.

6. Participate in systematic case reviews and collaborate with primary care providers, consulting psychiatrists, and interdisciplinary team members to support patient outcomes and model fidelity.

7. Monitor staff productivity, patient outcomes, and performance metrics; provide coaching and corrective action as needed to support quality care delivery and operational goals.

8. Collaborate with program leadership on workforce development, onboarding, competency-based training, quality improvement initiatives, and implementation of best practices across the Collaborative Care program.

9. Build and maintain effective working relationships with internal partners, community providers, and other stakeholders to support effective and efficient integrated behavioral health care.

10. Other duties as assigned.

Carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include participating in recruitment, onboarding, training, performance management, employee development, addressing complaints, resolving problems, supporting competency-based performance improvement, meeting licensure-specific supervision requirements, and career advancement for Collaborative Care staff.

QUALIFICATIONS & EDUCATION:

• Master’s degree in human services field required, four years post-masters experience preferred.
• Minimum two years of supervisory experience preferred.
• Licensed at the Independent level required, LICSW, LMHC, or Licensed Psychologist in the Commonwealth of MA required.
• Knowledge of Collaborative Care or Integrated Behavioral Health and quality improvement concepts is essential. Familiarity with state and local agencies serving the community helpful.
• Ability to exercise good judgment clinically, legally and ethically and to consult with supervisor as needed. Computer literate in standard desktop applications such as Windows, Word, and Excel.

Schedule: Full time, 40 hours

Location: Stratham, NH

Pay Range:

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled