Job Description
The Medical Assistant (MA) will provide direct patient care and clinical support to physicians, advanced practice providers, and nursing staff within the UK HealthCare Urology Clinic. The MA will play an essential role in ensuring efficient patient flow, maintaining patient safety, and delivering high-quality, patient-centered care.
Responsibilities include, but are not limited to:
Rooming patients, obtaining vital signs, reviewing medical histories, verifying medications and allergies, and documenting information accurately in the electronic health record (Epic).
Preparing patients and assisting providers with specialized urological procedures, including cystoscopies, prostate biopsies, vasectomies, catheterizations, catheter exchanges, , and other office-based procedures as appropriate to training and scope of practice.
Assisting with bladder scans, post-void residual (PVR) measurements, urinalysis, urine specimen collection, and other diagnostic testing.
Preparing procedure rooms, maintaining sterile technique, assisting with instrumentation, and ensuring proper cleaning, disinfection, and handling of medical equipment.
Maintaining appropriate inventory levels, stocking examination and procedure rooms, and ensuring equipment and supplies are readily available.
Supporting patient education and reinforcing provider instructions related to procedures, follow-up care, and treatment plans within the MA’s scope of practice.
Assisting with patient scheduling, diagnostic testing, referrals, medication refill requests, and prior authorizations as assigned.
Communicating effectively with patients, providers, pharmacies, insurance companies, and interdisciplinary team members.
Demonstrating strong organizational skills, attention to detail, adaptability, teamwork, and the ability to function effectively in a fast-paced specialty clinic.
Following infection prevention protocols, patient identification standards, High Reliability Organization (HRO) principles, and UK HealthCare’s behavioral expectations for service excellence.
Preferred Qualifications/Skills:
Previous experience in urology, procedural care, or a specialty outpatient clinic is preferred.
Familiarity with urinary catheter care, sterile procedures, and urological diagnostic testing is highly desirable.
Strong communication, critical thinking, multitasking, and patient-centered care skills.
Qualifications
HS
0 yrs
One of the following: 1. State Registered Nurse Assistant (SRNA) 2. Certified Nursing Assistant (CNA) 3. Registered Nurse (RN) nursing student who has completed first fundamental course and a clinical 4. Emergency Medical Technician (EMT) / medic including military medic 5. Graduate from a medical assistant program. 5. Graduate from a licensed practical nursing program. 6. Clinical Services Technician (CST) III at UK in the last 12 months. Basic Life Support (BLS) at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider.
One or more years clinical experience preferred.
Experience with insurance, scheduling and other patient related activities. Experience with UK’s registration/scheduling system (RSS).
Schedule
Monday – Friday, Day Shift; 8:00 am – 5:00 pm (40 hrs/wk)
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
