ASST DIR, EVS - AMBULATORY & BEHAVIORAL HEALTH

Assistant Director, Environmental Services (EVS) - Ambulatory & Behavioral Health Operations

Department: Environmental Services Reports To: Director of Environmental Services Schedule: Full-Time | Monday-Friday | Day Shift

Position Summary

If you enjoy variety, building relationships, and making things better wherever you go, this may be the role for you.

The Assistant Director of Environmental Services provides leadership and operational oversight for EVS services at Iredell Davis Behavioral Health Hospital, urgent care locations, physician offices, and other ambulatory facilities throughout the Iredell Health System.

This position serves as the primary EVS leader for multiple sites, ensuring every location maintains a clean, safe, welcoming, and compliant environment while supporting patients, staff, providers, and visitors.

No two days are exactly alike. One day may involve coaching team members, leading quality rounds, and reviewing productivity reports. The next may include responding to a customer's concern, supporting a facility project, or preparing for a regulatory inspection.

Key Responsibilities

Lead Multiple Facilities

Provide oversight and leadership for EVS operations across assigned off-site locations.

Conduct facility rounds and quality inspections.

Ensure consistent environmental standards across all sites.

Serve as the primary EVS resource for clinic and facility leadership.

Develop People and Teams

Coach, mentor, and support EVS staff.

Assist with recruitment, onboarding, and training activities.

Promote employee engagement, accountability, and recognition.

Foster a culture of teamwork, professionalism, and service excellence.

Ensure Quality and Compliance

Maintain compliance with infection prevention practices and regulatory standards.

Support survey readiness initiatives and performance improvement efforts.

Investigate and resolve cleanliness and service concerns.

Lead corrective action and process improvement efforts when needed.

Build Relationships

Partner closely with leaders at Iredell Davis, urgent care centers, clinics, and support departments.

Collaborate with Infection Prevention, Facilities, Safety, Nursing, and Practice Operations teams.

Serve as a visible and approachable resource for staff and leaders throughout the organization.

What Success Looks Like

The most successful candidates are highly visible leaders who can balance operational excellence with relationship-building. They understand that the patient experience begins long before a clinical encounter and that a clean, safe, and welcoming environment is essential to quality care.

Whether supporting a behavioral health patient at Iredell Davis, an urgent care visitor in Mooresville, or a physician office in Statesville, this role helps ensure every facility reflects the organization's commitment to excellence.

In short: You'll be the face of EVS across multiple locations, helping teams succeed, supporting facility leaders, and ensuring every patient environment is one you

• High School Diploma or GED required.
• Associate degree preferred; Bachelor's degree strongly preferred.
• Minimum three years of Environmental Services experience.
• Minimum one year of supervisory or leadership experience.
• Healthcare experience preferred.
• Strong knowledge of cleaning, infection prevention, and healthcare regulatory standards.
• Excellent communication, organizational, and leadership skills.
• Valid driver's license and ability to travel between facilities.

Physical Requirements

• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 30 pounds