Retail Manager

Responsible for managing all aspects of the Tea Room and the room services program.  Tea room responsibilities include managing/supporting the tea room staff as needed.  Making sure all accounting responsibilities are completed in a timely manner to including register balancing, ordering and banking.

Room service responsibilities include managing/supporting the diet office, trayline, hot and cold food production, servers, dish and pots cleaning, and opening/closing of the department.  Uphold the Room Service standards and promises.

Provides leadership by assisting in tray deliveries, preparation and maintaining customer service excellence with customer satisfaction and good public relations.  Responsible for training and leading all staff in both tea room and room service areas.

Has no access to patient health information.

• High School diploma or equivalent required.  Background in accounting preferred.
• Ability to supervise and interact effectively with people.  At least one year of supervisory experience in a restaurant setting preferred.
• Knowledge of all methods of food procurement, preparation, serving, sanitation, storage, kitchen equipment and charging for services.
• Knowledge of preparation and maintenance of related records, reports and inventories.  Ability to do computations.
• Proficiency in the use of computers and business software to include: Word, Excel, PowerPoint, Outlook, and Publisher.
• Excellent written and verbal communication skills.
• Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. 
• Must be able to lift and carry up to 30 pounds
• Stands and walks most of the day.  
• Must be able to withstand heat and temperature changes while going in and out of refrigerated/freezer and kitchen areas.