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Patient Services Manager - Food and Nutrition

Assistant & Support

Job Description

The Patient Service Manager plans, coordinates, and manages patient food service activities; complying with all regulatory requirements and standards.

Leads patient service staff to ensure meals are properly prepared, plated, and delivered to the patients.

Involved in patient/department rounding, management of the diet office and clinical dietitians, operation of the tray line and room service programs.

Leads performance improvement process for all food service functions. 

Establishes and maintains effective working relationships with food service staff and other departments.

Requirements
  • Registered as a Dietitian (RD) and license to practice as a Dietician in NC (LD or LDN).
  • At least, one year work experience as a Registered Clinical Dietician preferred.
  • Ability to communicate effectively; both verbal and written, with clients, customers, and support staff
  • Proficiency in the use of computers and business software to include: Word, Excel, PowerPoint, Outlook, Publisher, MS applications and nutritional management systems.
  • ServeSafe certified required or willing to obtain upon hire. 
  • Must possess supervisory, leadership, management, and coaching skills. 
  • Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. 
  • Must be able to lift and carry up to 50 pounds
  • Stands and walks most of the day.  
  • Must be able to withstand heat and temperature changes while going in and out of refrigerated/freezer and kitchen areas.
Iredell Health System
About Iredell Health System

Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network.  Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women’s and Children’s; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention.  While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff.

Awards

American Heart Association & American Stroke Association

  • Get With The Guidelines Stroke Gold Quality Award

American Diabetes Association

  • Diabetes Center Recognition Award

The Joint Commission

  • Primary Stroke Center designation

American College of Surgeons’ Commission on Cancer

  • Certified Community Cancer Program 

Blue Cross Blue Shield (Blue Distinction)

  • Distinction Center+ for Hips and Knees & Maternity Care

PNC

  • Excellence in Healthcare Award for Quality of Care

Charlotte Business Journal (4 consecutive years )

  • Healthiest Employers of Greater Charlotte Award 

Healthiest Employers (2 consecutive years)

  • Top 100 Healthiest Workplaces in America 

Hospital Consumer Assessment of Healthcare Providers & Systems

  • Top 13 Acute-Care hospitals in North Carolina 

Healogics

  • Center of Distinction & Center of Excellence Awards
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