Job Description
Join UK HealthCare – Newtown Pike!
UK HealthCare – Newtown Pike is scheduled to open in early 2027 at 330 Newtown Pike in Lexington. This new 11,000-square-foot facility will expand access to care across Central Kentucky, offering primary care for all ages, general pediatric dentistry, radiology services, and community services. Join our team and be part of an exciting new chapter in providing care to our community.
UK Healthcare is seeking a Patient Service Coordinator to support our Radiology Call Center. This position will be responsible for assisting patients and clinics with coordinating, making, rescheduling and canceling Radiology imaging studies; providing accurate, detailed information regarding test preparation, arrival time and directions; confirming all necessary patient demographic and insurance information; and ensuring available scanner time maximized. The selected candidate will provide excellent customer service by: providing helpful assistance to both patients and referring clinics; answering all calls in a pleasant and timely manner; calmly and effectively dealing with difficult people and situations; and cheerfully perform repetitive tasks. Qualified candidates will maintain departmental standards for quality and volume, as well as contributes new ideas to improve work practices. This position will work remotely and will require a home office set-up. All necessary computer equipment is supplied. Candidate must independently maintain a high speed internet connection. Review of applicants will begin after 7 days.
UK HealthCare – Newtown Pike is scheduled to open in early 2027 at 330 Newtown Pike in Lexington. This new 11,000-square-foot facility will expand access to care across Central Kentucky, offering primary care for all ages, general pediatric dentistry, radiology services, and community services. Join our team and be part of an exciting new chapter in providing care to our community.
UK Healthcare is seeking a Patient Service Coordinator to support our Radiology Call Center. This position will be responsible for assisting patients and clinics with coordinating, making, rescheduling and canceling Radiology imaging studies; providing accurate, detailed information regarding test preparation, arrival time and directions; confirming all necessary patient demographic and insurance information; and ensuring available scanner time maximized. The selected candidate will provide excellent customer service by: providing helpful assistance to both patients and referring clinics; answering all calls in a pleasant and timely manner; calmly and effectively dealing with difficult people and situations; and cheerfully perform repetitive tasks. Qualified candidates will maintain departmental standards for quality and volume, as well as contributes new ideas to improve work practices. This position will work remotely and will require a home office set-up. All necessary computer equipment is supplied. Candidate must independently maintain a high speed internet connection. Review of applicants will begin after 7 days.
Qualifications
HS
5 yrs
None
Associate Degree preferred.
Excel, Word, PowerPoint skills, strong writing and communication skills, attention to detail, multitasking and flexibility.
Schedule
Primarily day shift. Monday through Friday.
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
