Job Description
Patient Financial Services Representative is responsible for Pharmacy cash posting, follow-up, preparation and data entry of refunds for Pharmacy. The representative is expected to be familiar with Hospital and Retail Pharmacy departmental policies, plus procedures and ability to utilize all resources within the Hospital and Retail Pharmacy systems to accomplish the assigned job duties. This position will also provide customer service to patients and families to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations, and participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.
Qualifications
AA
1 yr
None
Associate’s degree; third party insurance claims follow-up/collections experience; medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.
The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality is a must.
Schedule
Day shift. Hours to be discussed during interview. Typically Monday thru Friday working 40hrs per week.
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
