Pre-Certification Specialist

Job Description

Determines if pre-certification or prior authorization is needed on any scheduled test or procedures by contacting patient’s carrier for information.  Obtains information needed to obtain pre-certification from proper source for payor.  Communicates information to pre-certification department.  Notifies ordering physician’s office if additional information is needed.  Documents pre-certification number in appropriate area of patient’s record.  Documents, in notes, all communication including, but not limited to, reference #s, people spoken with, etc.  Notifies office if pre-certification cannot be obtained.  Communicates with scheduling so that test can be removed from the schedule or changed.  Performs multiple tasks simultaneously keeping information organized for processing.  Follows all departmental and hospital polices. Ensures customer service policies and guidelines are followed.

Qualifications

Education Minimum of high school diploma, some college preferred. Experience Minimum of 2 years clinical experience, registration experience, knowledge of  pre-certification procedures, customer service skills, computer background, knowledge of keyboard, and typing (minimum of 40 wpm). Medical terminology required. Licenses, Certifications, and/or Registrations None Equipment, Tools, Work Aids Copy Machine, calculator, fax machine, Meditech, Windows, credit/debit card machine, printer as well as compliance checker. Specialized Knowledge and Skills Pre-certification and Prior Authorization Process, Problem Solving, Multi-tasking and Organizational skills.

Schedule

Monday-Friday 7:30am-4:00pm