Job Description
The Department of Radiology seeks a Patient Services Coordinator to coordinate and schedule imaging appointments for current and new UKHC patients. Duties include coordination of multiple appointments, ensuring all required information is received to correctly schedule and bill imaging studies, provide comprehensive prep information and directions accurately, ask all appropriate pre-screening questions and coordinate pre appointment care, as needed. This position requires experience in a high-volume call center environment as well as experience in an electronic scheduling system.
This is a fully remote position, but applicants must be able to commute to the University of Kentucky as needed.
This is a fully remote position, but applicants must be able to commute to the University of Kentucky as needed.
Qualifications
HS
5 yrs
None
More than 4 years of call center experience preferred.
Exceptional customer service and patient centeredness, positive attitude, team oriented,
Schedule
40 hours per week; primarily week days; some evenings/weekends may be required
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
