Job Description
This RN role is centered around supporting the patient access workflow, with an emphasis on improving first-call resolution, reducing call transfers, and enhancing response times for patients. The Clinical Nurse acts as a vital clinical resource, addressing patient concerns and escalations when patients first connect with the care team.
Timely clinical triage and assessment of patient needs are key responsibilities, ensuring guidance is provided according to established protocols. By doing so, the RN helps deliver efficient, high-quality care, minimizing unnecessary follow-ups and delays. Collaboration with providers and care teams is integral to this role.
The RN will assist in reducing provider message volume, streamlining communication, and supporting overall clinic efficiency. This position is crucial for improving the patient experience and facilitating the successful implementation of new access workflows within Primary Care.
In addition to the triage duties, the Clinical Nurse may also work directly in the clinic alongside providers when operational needs require additional support.
The Nurse Clinical Ambulatory provides disease specific patient care to a group of patients who have serious acute and/or chronic health events or who are seeking healthcare to maintain their state of wellness. Responsibilities of the position include, but not limited to skilled assessments, care plans and care plan implementation, patient education and clinical evaluation or interventions. This position requires working with medical professionals who are working under time and efficiency constraints in a busy ambulatory care setting with a patient centered care focus on quality, safety, and service. A working knowledge of enterprise, nursing, departmental policies, protocols, and procedures is needed to be successful.
Timely clinical triage and assessment of patient needs are key responsibilities, ensuring guidance is provided according to established protocols. By doing so, the RN helps deliver efficient, high-quality care, minimizing unnecessary follow-ups and delays. Collaboration with providers and care teams is integral to this role.
The RN will assist in reducing provider message volume, streamlining communication, and supporting overall clinic efficiency. This position is crucial for improving the patient experience and facilitating the successful implementation of new access workflows within Primary Care.
In addition to the triage duties, the Clinical Nurse may also work directly in the clinic alongside providers when operational needs require additional support.
The Nurse Clinical Ambulatory provides disease specific patient care to a group of patients who have serious acute and/or chronic health events or who are seeking healthcare to maintain their state of wellness. Responsibilities of the position include, but not limited to skilled assessments, care plans and care plan implementation, patient education and clinical evaluation or interventions. This position requires working with medical professionals who are working under time and efficiency constraints in a busy ambulatory care setting with a patient centered care focus on quality, safety, and service. A working knowledge of enterprise, nursing, departmental policies, protocols, and procedures is needed to be successful.
Qualifications
ADN
No experience required.
Active KY or Compact State Registered Nurse (RN) license in good standing; American Heart Association BLS for the Healthcare Provider valid for at least 6 months from hire date
BSN
Basic computer knowledge, MS Windows, Word, Outlook
Schedule
Monday -Friday day shift 8a-5p with possible some variation depending on operational needs.
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
