Job Description
Manager GPO Operations
Position Highlights
The GPO Operations Manager supports the daily operation of the OnHand GPO program by ensuring successful affiliate member onboarding, contract connection, relationship management, and program support.
OnHand is a group purchasing organization (GPO) collaboration between Texas Health Resources (THR) and Premier, Inc., serving over 5,000 affiliated healthcare facilities nationwide, including 270 acute care hospitals, and representing approximately $6B in annual spend.
- Work location: Work location: Hybrid-remote and onsite in Farmers Branch.
- Work hours: Full Time, Monday – Friday, 08:00 AM – 5:00 PM
Key Responsibilities
Onboarding & Contract Connection
. Lead enrollment and onboarding of new affiliate members into the GPO program
. Manage end-to-end contract connection process
. Deliver training for the OnHand Program offering, processes, and tools
. Resolve implementation and pricing issues by working with affiliate members and suppliers
Relationship Management & Support
. Serve as operational contact for affiliate members and supplier partners
. Manage member communication, operational support, and issue resolution
. Partner with Sales, Sourcing, and Account Management to support recruitment, implementation, and contract portfolio optimization
Contract Launch Management
. Own the contract launch process from sourcing handoff through activation
. Coordinate with Sourcing, Premier, Suppliers, Distributors, and Internal Stakeholders to ensure successful contract launch
Contract Portfolio Operations & Maintenance
. Maintain working knowledge of Premier, OnHand, THR, and competitor GPO contracts and future pipeline
. Maintain GPO contract templates, standards, and documentation
. Manage implementation of GPO contract updates, amendments, and related changes
. Support identification of GPO contract portfolio opportunities
Program Administration
. Maintain tools, trackers, and workflows supporting GPO operations
. Manage membership communication and events (newsletters, education sessions, marketing)
. Support program value delivery activities and monitoring
. Participate in process improvement initiatives
Education
Bachelor's Degree preferred
Experience
3 years experience required in one or more of the following areas: Healthcare supply chain, strategic sourcing, contracting, contract management, GPO operations, Medical-Surgical Distribution, Project Management, Department Operations, or related field.
1 year experience working with a national/regional GPO preferred
Skills
Intermediate Excel proficiency
. Knowledge of healthcare categories, products, and services
. Understanding of healthcare contracting and pricing structures
. Strong project management and communication skills
. Highly organized, self-directed, and solutions-oriented
. Collaborative, team-focused with strong customer service mindset
Why Texas Health?
At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.
As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.
Learn more about our culture, benefits, and recent awards.
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Schedule
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.
