Patient Relations Asst/Bilingual/UKHC

Job Description

This position will provide patient registration, scheduling, and financial counseling to the DMD Dental Clinic and coordinate cross clinic coverage. The successful candidate will, on occasion, provide fill-in and backup coverage for patient relations positions at various levels at other UK Dental Clinics both on and off campus.

This position will provide services to English and Spanish speakers, fluency in written and verbal communication in both English and Spanish are required.

Qualifications

HS

3.5 yrs

Language proficiency proven by high school or college diploma from Spanish speaking country or third party proficiency evaluation or test.
Verbal Fluency in Spanish is highly preferred.
The ideal candidate will be fluent in both English and Spanish languages; have excellent attention to detail; exceptional planning and organizational skills; effective written and verbal communication skills; ability to solve routine problems and manage resources; demonstrated ability to provide superior customer service, time management, and judgment; and respect for confidentiality and patients from various backgrounds.

Schedule

Days, 8:00 am-5:00 pm, Monday-Friday, and other days and hours as needed.