Medical Office Front Desk Lead – Heart & Vascular Specialists Clinic – Full-Time, Days

• High School Diploma or Equivalent (required)

• Four years of Billing Experience in a Healthcare Organization (required)

• Four years of Office Experience (required)

• Four years of Medical Insurance and Referral experience (strongly preferred)

• Bilingual in English / Spanish (preferred)

• Ability to perform multiple tasks in one setting

• Demonstrates good understanding of health insurance and medical costs, including coding

• Strong customer skills

• Good communication skills

• Proficient computer skills

• Excellent organizational skills

• Strong work ethic and a high level of professionalism

• Team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process

• Acts as a team lead to schedule work and ensure timely and accurate billing activities. 

• Coordinates with clinical staff to obtain charge information for all patients. 

• Codes procedures performed and diagnosis on charge.

• Acts as a resource for Practice Managers and Physicians with denials and coding questions. 

• Coordinates copies of medical documentation with physician charges to support billing to third-party payers. 

• Resolves complex patient billing inquiries and problems. 

• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments. 

• Completes payment and benefit verification on all patients in accordance with practice policies. 

• Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls. 

• Works with Practice Manager to facilitate training of new hires and other training initiatives. 

• Performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.  

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. 

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.   

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