Job Description
Posting Description
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
| JOB SUMMARY |
| Sr Specialist Installation is responsible for providing Tier 2 level support for to end user requests related to desktop\laptop configurations, applications, email, internet access and peripherals. Additional responsibilities will include leading installation teams for new\renovated areas and assisting junior members of the team. |
Qualifications
Education Education LevelEducation DetailsRequired/Preferred Associate's Degreein Computer ScienceRequired
Or High School Diploma or GED Equivalentwill accept High School Diploma with 4 additional years of experience beyond the required number of yearsRequired
Bachelor's Degree Preferred
Licenses and Certifications
Licenses and CertificationsLicenses and Certifications DetailsTime FrameRequired/
Preferred DL NUMBER - Driver License, Valid and in StateValid state issued driver’s license and good driving record Required
Work Experience Number of YearsWork Experience DetailsRequired/
Preferred 4-6 yearsMinimum of 5 years’ experience in configuring, troubleshooting, installing, and maintenance of software and computer systemsRequired
Knowledge Skills and Abilities
Knowledge, Skills, AbilitiesRequired/PreferredProficiencyOperational knowledge of microcomputers and related equipmentRequiredN/ADemonstrated knowledge of hardware and networking basicsRequiredN/AWorking knowledge of mobile device support and maintenanceRequiredN/AExcellent organizational and communication (written and verbal) skillsRequiredN/AExcellent interpersonal skillsRequiredN/AImplements, configures, and troubleshoots the PC systems and software for NMHSRequiredN/AWorks independently with little directionRequiredN/APlans and organizes tasksRequiredN/AEstablishes and maintains cooperative and effective working relationships with othersRequiredN/APlans, develops, and coordinates training programs/classes in the use of microcomputers and other peripheralsRequiredN/AMaintains current knowledge of technological advances in the filedRequiredN/AMust have extensive contact with: Help Desk, Help Desk supervisor, Installation Specialist, Leadership, Management, external partners, and other IT StaffRequiredN/AMust have excellent written and verbal communication skillsRequiredN/AMust reflect a positive, caring attitude toward clients, patients, staff and the public we serveRequiredN/A
**SCOPE**
**Freedom To Act:**
**Problem Solving:**
**Impact:**
**Financial Responsibility:** * Sales Revenue Target Responsibility: * Approval Responsibility: * P & L Responsibility: * Assets Controlled: * Controllable Expenses (e.g., Payroll and other budgeted items): * Total Financial Responsibility: **Budget Responsibility** * Primary Budget Responsibility: * Shared Budget Responsibility:
Or High School Diploma or GED Equivalentwill accept High School Diploma with 4 additional years of experience beyond the required number of yearsRequired
Bachelor's Degree Preferred
Licenses and Certifications
Licenses and CertificationsLicenses and Certifications DetailsTime FrameRequired/
Preferred DL NUMBER - Driver License, Valid and in StateValid state issued driver’s license and good driving record Required
Work Experience Number of YearsWork Experience DetailsRequired/
Preferred 4-6 yearsMinimum of 5 years’ experience in configuring, troubleshooting, installing, and maintenance of software and computer systemsRequired
Knowledge Skills and Abilities
Knowledge, Skills, AbilitiesRequired/PreferredProficiencyOperational knowledge of microcomputers and related equipmentRequiredN/ADemonstrated knowledge of hardware and networking basicsRequiredN/AWorking knowledge of mobile device support and maintenanceRequiredN/AExcellent organizational and communication (written and verbal) skillsRequiredN/AExcellent interpersonal skillsRequiredN/AImplements, configures, and troubleshoots the PC systems and software for NMHSRequiredN/AWorks independently with little directionRequiredN/APlans and organizes tasksRequiredN/AEstablishes and maintains cooperative and effective working relationships with othersRequiredN/APlans, develops, and coordinates training programs/classes in the use of microcomputers and other peripheralsRequiredN/AMaintains current knowledge of technological advances in the filedRequiredN/AMust have extensive contact with: Help Desk, Help Desk supervisor, Installation Specialist, Leadership, Management, external partners, and other IT StaffRequiredN/AMust have excellent written and verbal communication skillsRequiredN/AMust reflect a positive, caring attitude toward clients, patients, staff and the public we serveRequiredN/A
**SCOPE**
**Freedom To Act:**
**Problem Solving:**
**Impact:**
**Financial Responsibility:** * Sales Revenue Target Responsibility: * Approval Responsibility: * P & L Responsibility: * Assets Controlled: * Controllable Expenses (e.g., Payroll and other budgeted items): * Total Financial Responsibility: **Budget Responsibility** * Primary Budget Responsibility: * Shared Budget Responsibility:
Schedule
Day
About North Mississippi Health Services
North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality.
