Job Description
This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.
The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.
The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.
Qualifications
HS
5 yrs
None
Previous experience in customer service, medical office, or care coordination roles.
MS Windows, EPIC, Telephone etiquette, customer service
Schedule
Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed
About UK HealthCare
UK HealthCare Ranked #1 Hospital in Kentucky for Six Years!
We’re number one for a reason — and what that means for our patients is more important than any ranking. Because Kentuckians come to us when it matters most.
At UK HealthCare, you know you’ll have access to expert knowledge, nationally ranked specialties and personalized, interdisciplinary care. We’re constantly raising the standard of care through groundbreaking research and innovative treatments — all to help Kentucky get healthier. That’s what keeps us going strong, year after year.
WORK-LIFE AND WELL-BEING
You’re at your best when your workplace makes your well-being a priority. That’s why we make well-being expertise available and make dedicated, ongoing efforts to help everyone thrive here.
