Clinic Practice Manager III, Amory Medical Clinic

Job Description

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

JOB SUMMARY
The Manager III of Clinic Practice at North Mississippi Health Services is responsible for overseeing highly complex clinic operations, coordinating the daily functions of clinics with 7 or more providers and more than 20 employees. They ensure that patient satisfaction goals, clinical objectives, and quality standards are met while also managing budgets, often exceeding 24,000 encounters. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.
JOB FUNCTIONS
Supervise: 
      • Coordinates the daily functions/activities of the clinic with 7 or more providers and more than 20 employees. 
      • Assure patient satisfaction goals, clinical goals and quality standards are met. 
      • Supervises and provides coaching for employees within scope of responsibility and generally develops and oversees multiple tiers of clinic leadership, usually including team leads and supervisors. 
      • Role generally oversees highly complex practice operation. 
      • Schedules staff members to ensure adequate coverage.
      • Assures that all employees within scope of responsibility have adequate knowledge of the required policies & procedures. 
Budget: 
      • Prepare and maintain budgets to meet the departmental and organizational goals including personnel, expense and revenue. 
      • This practice manager would oversee budgetary expectation of more than 24,000 encounters. 
Communication: 
      • Responsible for efficient & effective communication between Clinic Staff, NMMC, NMMCI, and NMHS Administrative staff. 
Regulatory: 
      • Adheres to NMHS/NMMC/NMMCI Policies/Procedures/Guidelines. 
      • Complies with State/Federal/Regulatory laws/policies/guidelines.



Qualifications




Education

  •  Associate's Degree Business Management, Business  related field, or a Health related field. Required
  •  High School Diploma or GED Equivalent Will accept 4 years supervisory experience in-leu of an Associate's degree  ( in addition to the minimum experience required). Required

    Licenses and Certifications
  • . . .

    Work Experience
  • 4-6 years. equitable experience considered. Required
  • 1-3 years. Minimum of 3 years of supervisory/managerial experience. Preferred
  • 4-6 years. Minimum of 5 years of experience in a clinic or other ambulatory setting. Preferred

    Knowledge Skills and Abilities
  • Ability to work well with a wide variety of people
  • Excellent written and verbal communication skills
  • Excellent computer application skills
  • Excellent organizational skills; (written and oral)
  • Knowledge of State and Federal Regulations regarding clinic systems
  • Interaction with a patient population of all ages ranging from neonates to geriatrics
  • Must have extensive contact with: patients, family members, staff, providers, insurance companies, and industry representatives
  • Must have excellent written and verbal communication skills
  • Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve
  • Ability to staff the clinic during various situations such as absence, peak, and slow times
  • Ability to address customer service complaints
  • Ability to adhere to clinic budget
  • Ability to communication issues to patients, staff, and public in an effective and confidential manner

    Benefits A****vailable
  • Continuing Education
  • 403B Retirement Plan with Employer Match Contributions
  • Pet, Identity Theft and Legal Services Insurance
  • Wellness Programs and Incentives
  • Referral Bonuses
  • Employee Assistance Program
  • Medical Benefits
  • Dental Benefits
  • Vision Benefits
  • License + Certification Reimbursement
  • Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
  • Employee Discount Program
  • Other:
  • Early Access to Earned Wages
  • Tuition Assistance
  • Relocation Assistance
  • Paid Time Away
  • Special Employee Rates at NMMC Wellness Centers

Schedule

Day