ED Access Associate/UKHC

Job Description

The Emergency Department Access Associate provides essential clerical and communication support to ensure efficient patient flow and coordination within the Emergency Department. This role plays a key part in maintaining accurate documentation and facilitating timely communication between patients, nursing staff, providers, and outside facilities.
Key Responsibilities:
  • Maintain and organize patient charts and records accurately.
  • Answer call lights and promptly notify nursing staff of patient needs.
  • Contact outside hospitals and facilities to obtain medical records and relay critical information.
  • Communicate effectively with the Charge Nurse and Team Leader to support timely notifications to medical teams.
  • Assist in clerical functions to support patient care and departmental operations.

Qualifications:
  • Strong communication and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Prior healthcare or clerical experience preferred.

Qualifications

HS
2 yrs
None
Two years of college education and experience working in a medical clerical setting preferred.
Basic administrative skills such as receptionist abilities (including phone, keyboarding, filing, and fax machine skills); knowledge of medical terminology; and interpersonal skills.

Schedule

Shifts start times are 7a, or 7p. Shift time availability/preference will be discussed during the interview. Must be able to work three 12.5-hour shifts per week; shifts may include days, evenings, nights, and/or swing. Will also be required to work some