Job Description
The Emergency Department Access Associate provides essential clerical and communication support to ensure efficient patient flow and coordination within the Emergency Department. This role plays a key part in maintaining accurate documentation and facilitating timely communication between patients, nursing staff, providers, and outside facilities.
Key Responsibilities:
- Maintain and organize patient charts and records accurately.
- Answer call lights and promptly notify nursing staff of patient needs.
- Contact outside hospitals and facilities to obtain medical records and relay critical information.
- Communicate effectively with the Charge Nurse and Team Leader to support timely notifications to medical teams.
- Assist in clerical functions to support patient care and departmental operations.
Qualifications:
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Prior healthcare or clerical experience preferred.
Qualifications
HS
2 yrs
None
Two years of college education and experience working in a medical clerical setting preferred.
Basic administrative skills such as receptionist abilities (including phone, keyboarding, filing, and fax machine skills); knowledge of medical terminology; and interpersonal skills.
Schedule
Shifts start times are 7a, or 7p. Shift time availability/preference will be discussed during the interview. Must be able to work three 12.5-hour shifts per week; shifts may include days, evenings, nights, and/or swing. Will also be required to work some