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System Support Technician

Full Time Technician

Job Description

Drive healthcare innovation through expert IT support.

 

Join Our Team at Cuyuna Regional Medical Center

 

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

 

A Day in the Life of a System Support Technician

The System Support Technician plays a critical role in ensuring the seamless operation of information systems at the Cuyuna Regional Medical Center. Responsibilities include installing and configuring computer systems, providing maintenance for hardware and software, and troubleshooting issues to ensure continuous system functionality. The technician collaborates closely with other departments to align technology solutions with organizational needs, enhancing operational efficiency and staff competency. They are also tasked with maintaining accurate documentation and training materials and providing essential training to staff on new systems and updates. The role requires managing multiple tasks simultaneously, often adjusting priorities in response to the needs of the facility and emergent IT challenges.

 

About the IT Support Department 

Secure, Connected Healthcare

We ensure that the critical infrastructure behind healthcare at Cuyuna Regional Medical Center runs smoothly, securely, and without interruption. Our team specializes in networking, system reliability, and cybersecurity, keeping clinicians, administrators, and staff connected across multiple locations. From managing secure data flow and troubleshooting connectivity issues to optimizing hospital-wide networks, from ensuring that electronic health records are accessible in real-time to safeguarding hospital operations from cyber threats, we provide the framework that allows patient care systems to function seamlessly. If you want to play a vital role in supporting the technology that keeps healthcare moving forward, join us in IT Support at CRMC.

 

Ideal Candidate (What will make you a great fit!)

  • Strong problem-solving skills
  • Effective communicator
  • Adaptable to changing technology
  • Able to prioritize tasks
  • Team player
  • Resilient

Qualifications

Education and Experience

Required

  • Experience supporting desktop, laptops, mobile carts, hand held devices, and printers
  • Possess knowledge and understanding of MS Office Windows platforms and general knowledge of network connectivity and protocols
  • Two years work experience in support and repairing personal computers and related hardware and software
  • Associates Degree or specialized courses equivalent to two years of college in computer science, data processing, information systems, or related field

 

Compensation and Benefits

The pay range listed above is the estimated starting pay range for this role. Actual pay rate offered depends on many factors including each individual employee's experience level, preferred education/certifications, along with market conditions.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.

Schedule

8-hour Day Shift
Cuyuna Regional Medical Center
About Cuyuna Regional Medical Center

While the medical campus is in Crosby, Minnesota, CRMC draws market share from a much broader region in Central Minnesota. With 25 operating beds and $120 million in net patient revenues, CRMC has established itself as a key asset in the beautiful lake country of eastern Crow Wing County. CRMC has strategically partnered with health systems and institutions in Minnesota to provide a broad array of services that are not typically provided by critical access hospitals and has numerous branded service lines.

This healthcare system is a testimony to the positive, can-do spirit of its leadership, physicians, and staff. Working together, looking for ways to make things happen, they have established an integrated, 40-acre campus with a state-of-the-art hospital with technologically advanced surgical suites, advanced life support ambulance service, senior housing, and a long-term care facility. There are also three additional physician clinics in Baxter, Breezy Point and Longville. CRMC has 1,020 employees and an active medical staff of over 60 physicians and 23 advanced practice providers, which includes 15 surgeons and 45 primary care providers. More than 8,500 surgeries are performed annually at CRMC. The organization has a strong balance sheet with a solid operating margin and is the largest employer on the Cuyuna Range and the second largest employer in Crow Wing County. CRMC has been recognized nationally, regionally, and in the state for its excellence. The hospital is accredited by The Joint Commission Accreditation; The Commission on Cancer of the American College of Surgeons; and by the Commission on Office Laboratory Accreditation.

        

   

THE COMMUNITY

The Cuyuna Lakes area is home to Bay Lake, Crosby, Cuyuna, Deerwood, Emily, Ironton, Riverton, and Trommald. The area has nearly 6,000 year-round residents and thousands more seasonal residents and visitors. This is where small town charm meets the great outdoors. The Cuyuna Country State Recreation Area boasts over 500 lakes and 25 miles of forested shoreline providing peaceful relaxation for those who desire a place to picnic, bike, hike, fish, or ski/snowmobile. There are over 30 miles of groomed mountain biking and ATV trails, local swimming beaches and a variety of parks, 2 fine golf courses, and over 30 camp sites available. This is a safe and caring place for family, a regional hub for healthcare, and has an excellent school district that embraces technology, academics, and extracurricular activities. The community is proud to be a destination for tomorrow’s leaders and entrepreneurs. The community welcomes newcomers and guests during any season to experience how the area is accelerating. The locals state: “There are few times in life that you can be part of a story this big in a region this small.”

For additional information on Crosby, the Cuyuna Lakes Chamber of Commerce, and the Crosby- Ironton School District, as well as the surrounding Brainerd Lakes area, please visit the following websites:

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