Host/Hostess
Bring your passion to Texas Health so we are Better + Together
Work Location: Texas Health HEB, 1600 Hospital Pkwy, Bedford, TX 76022
Work Hours: PRN (as needed) Rotating Shifts
Host/Hostess Department Highlights:
· Fast-paced, team-oriented environment with a focus on exceptional patient care.
· A detail-oriented team delivering approximately 120 meals per day with a focus on patient excellence.
· We work together to serve our patients with graciousness and courtesy.
Education
· High School Diploma or Equivalent is preferred.
Experience
· 6 Months of experience in a food service position or applicable customer service experience required.
· 1 year of food service experience in a healthcare setting preferred.
Certifications and Licenses
· FHC - Food Handlers Certificate 30 Days Required.
Skills
· Reading, basic math, written language in English.
· Cooperative, discreet, and courteous in handling customers.
· Good communication and organizational skills. Positive customer service attributes.
· Ability to work as a member of a team.
· Ability to work in an extremely fast paced environment while maintaining focus and quality service.
What You Will Do:
· Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures. Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient. Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
· Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
· Maintains food safety requirements according to HACCP and department standards in the performance of all duties. Maintains clean and orderly work area, ensuring compliance with health department and facility requirements. Monitor, prepare, and deliver floor stock to designated units according to FIFO and check for expired product and/or prohibited food items. Check and log refrigerator/freezer temperatures on the nursing units.
· Demonstrate excellent customer service skills at point of service and in resolution of complaints/concerns/ questions.
· Performs other job duties as assigned by supervisor/manager.
Additional Perks of Being a Texas Health PRN Employee:
Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
Delivery of high-quality patient care
Strong Unit Based Council (UBC).
A supportive, team environment with outstanding opportunities for growth.
Texas Health HEB Highlights:
Texas Health HEB is a 322-bed, acute-care, full-service hospital serving our community since 1973. Our location in the DFW mid cities area provides convenient care to the residents of Hurst, Euless, Bedford, and the surrounding communities.
We specialize in women’s services, perioperative services, heart and vascular care, acute care/med surg, intermediate care/step-down, oncology, behavioral health, and emergency medicine. Additional specialties include nuclear medicine, interventional radiology, respiratory therapy, and neuroscience care, including neurosurgery and stroke.
Texas Health HEB is ANCC Magnet Designated, Joint Commission-certified in Chest Pain (PHAC), a Primary Stroke Center, a Level III Trauma Center, Level II NICU and Level III for maternal care. We’re a top choice in North Texas for emergency services, surgical services, women’s health, cardiac care and much more.
As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here!
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.