Job Description
Posting Description
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
JOB SUMMARY
The Ambassador at North Mississippi Health Services is responsible for managing and optimizing patient and visitor transport, including wheelchairs, stretchers, and other means of transport. This role collaborates with the Shift Supervisor and serves a vital patient-facing role, utilizing strong communication and organization skills to engage with a diverse array of people, document and track all requests for transport service, and monitor transport equipment to ensure smooth and timely transportation.
JOB FUNCTIONS
Transportation Management:
- Receives and transports patients/visitors in a safe and timely manner to their designated site.
- Seeks opportunities to reduce waste and streamline processes to aid in safe and timely movement of patients within the organization.
- Adheres to all policies and procedures for patient transport and uses proper body mechanics during transport.
- Possesses working knowledge of electronic tracking system, paging system, phone system and logging in and out of patient transport assignments.
Patient Care: - Assess the transportation needs of the patient.
- Performs duties assigned to meet personal needs and comfort of patients.
- Assist with the transport of patients requiring oxygen and IV therapy.
- Ensure the safe and proper handling of oxygen tanks and IV equipment during transport.
- Monitor patients’ conditions during transport and report any changes to the nursing staff.
- Provide comfort and reassurance to patients during transport.
Documentation: - Documents all requests for transport service in order to provide an accurate and timely tracking system.
- Possesses knowledge of electronic tracking system and Safety Solutions.
Maintenance: - Maintains wheelchairs, stretchers, etc., in a clean and sanitary condition as well as proper working order.
Qualifications
Education
High School Diploma or GED Equivalent . Required
Licenses and Certifications
. . .
Work Experience
1-3 years. documented proficiency in public relations. Required 4-6 years. 3-4 years in a public relations capacity with successful demonstrated skills in technical, oral, and written communications.. Required
Knowledge Skills and Abilities
Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics. Must be able to recognize changes or abnormalities in patient condition and report same. Must have the ability to prioritize, assist, and perform numerous transport functions. Must recognize patients in need of assistance and activate appropriate resources when needed. Must communicate with a diverse group of people. Must project a professional and personable image to patients, family members, staff, and other customers. Must interact and communicate information and ideas to all levels of personnel within the organization. Must be service oriented
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Constantly Walking. Frequently Sitting. Rarely Lifting/Carrying. Frequently 50 lbs Pushing/Pulling. Frequently Climbing. Occasionally Balancing. Occasionally Stooping/Kneeling/Bending. Frequently Reaching/Over Head Work. Frequently Grasping. Frequently Speaking. Occasionally Hearing. Constantly Repetitive Motions. Constantly Eye/Hand/Foot Coordinations. Frequently
Benefits A****vailable Continuing Education 403B Retirement Plan with Employer Match Contributions Pet, Identity Theft and Legal Services Insurance Wellness Programs and Incentives Referral Bonuses Employee Assistance Program Medical Benefits Dental Benefits Vision Benefits License + Certification Reimbursement Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance Employee Discount Program Other: Early Access to Earned Wages Tuition Assistance Relocation Assistance Paid Time Away Special Employee Rates at NMMC Wellness Centers
Schedule
North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality.
