Admissions Specialist - Patient Access Services - ER
Bring your passion to Texas Health so we are Better + Together
Position Highlights
· Work location: Texas Health Harris 1301 Pennsylvania Ave Fort Worth, TX 76104
· Work hours: PRN
Department Highlights:
· The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
· Team-oriented work environment with expanded resources from other Patient Access areas.
· Cross-training opportunities within different areas of Patient Access
· Education
o H.S. Diploma or Equivalent required
· Experience
o 1 Year Customer Service Experience required
· Licenses and Certifications
o CHAA - Certified Healthcare Access Associate Upon Hire preferred
Skills and Abilities:
· Requires good written, oral, and telephone communication skills.
· Requires knowledge of general office equipment, PC’s and associated software packages.
· Ability to type 35 WPM corrected for errors preferred.
· General knowledge of medical terminology preferred.
What You Will Do
· Duties to include, but not limited to:
• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.
Why Texas Health?
At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work.
Here are a few of our recent awards:
· “America’s Best Employers for Diversity” list by Forbes
· A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®
Additional perks of being an Admission Specialist:
• Gain a sense of accomplishment by contributing in a teamwork environment.
• Receive excellent mentorship, comprehensive training and dedicated leadership resources.
• Enjoy opportunities for growth.
Entity highlights:
At Texas Health Fort Worth we take seriously our mission to improve the health of those in our community. We are a 726-bed, Magnet-designated, full-service hospital serving our community since 1930. Our location in Fort Worth provides convenient care to the residents of Fort Worth and the surrounding areas.
If you’re looking for cardiovascular care, high-risk obstetrics, gynecology, neurosciences, sports medicine and emergency medicine, we’ve got it. Plus we’re an accredited Cycle III Chest Pain Center, an Emergency Center of Excellence and provide gynecology, neonatal intensive care, respiratory therapy and orthopedic medicine.
And talk about award winning. Texas Health Fort Worth is Joint Commission-certified in both Heart Failure and Chest Pain, a Comprehensive Stroke Center, an Acute Heart Failure Center, a Level II Trauma Center, a designated Magnet hospital and the Best Place to Have a Baby in Tarrant County. We are a top-notch choice in North Texas for emergency services, women’s services, cardiac care and much more
Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.