Strategic Employee Relations Specialist
Bring your passion to THR so we are Better + Together!!
Work location: This is a hybrid role. Position will work remote and at 612 E. Lamar, Arlington, Texas 76011 and occasionally transfer to healthcare facilities throughout the metroplex
Work hours: Monday – Friday, 8:30am - 5:00pm
Department highlights:
• Team based environment
• Special project opportunities for career growth
• Ongoing training and development
• Fortune 100 Best Companies to Work For
• Impactful change agent working directly with employees and managers for core engagement and process improvement.
What You Will Do
The incumbent will serve as the principal investigator for formal and compliance cases/investigations as assigned. The incumbent will assist with projects, training & education, and other matters as needed.
Investigations:
• Conducts investigations, including Grievances, Alternate Dispute Resolutions (ADRs), Corporate Compliance, and Exit Survey investigations, in a neutral and timely manner.
• Completes intake meetings, background research, and interviews and subsequently submits documented Executive Summary Reports which include recommendations for resolution.
• Displays strategic influence by consulting with Key Stakeholders, such as Legal, Executives, Entity Human Resources Officers and other interdisciplinary teams to assess and mitigate organizational risk.
• Collaborates in the development of solutions for systemic or departmental issues revealed during the investigative process. Closes the case with persons involved as well as conducts debriefs with Leaders, Human Resources and executive Leadership teams.
Employee Relations Operations:
• Maintains the ER outlook mailbox and voicemail, providing employee relations assistance and guidance for all levels of the organization.
• Management of cases from receipt to closure including tracking the case through completion as appropriate.
• Interprets policies and appropriate application, with awareness of impact and liability.
• Management of Exit Surveys, conducting root cause analysis and investigating concerns and follow up to closure.
• Consults with key stakeholders such as legal team and other interdisciplinary teams (as needed) to assess organization risk.
• Maintain understanding and knowledge of organization HR policies, federal, state, and local employment law.
Relationship Building:
• Establishes and maintains productive working relationships with consumers and team members.
• Collaborates and consults with team members as needed.
• Builds trust and credibility among team members and consumers.
• Facilitate resolution to differences between individuals and groups of people.
Project Work:
• Escalates systemic or departmental issues revealed during the investigative process to help build, implement, and execute the solutions.
• Participates in project teams as needed.
Other duties as assigned.
Additional perks of being a Texas Health Employee:
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.
• A supportive, team environment with outstanding opportunities for growth.
Entity Highlights:
Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.
Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals.
We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.