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Manager, ITS Clinical Systems Operations

Full Time

Job Description

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

JOB SUMMARY
Under the direct supervision of the Chief Information Officer, this position is responsible leadership within the clinical analyst team. Serves as project manager for clinical applications and related projects. Responsible for the implementation and maintenance of all clinical applications. Cross-trains with other analysts and rotates on call. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient- and family-centered care.
| **JOB** **FUNCTIONS** | | --- | * Supervises and mentors all clinical analysts and EHR staff. * Responsible for the implementation and maintenance of all clinical applications and systems. * Serves as project manager for all clinical system projects. * Reviews, evaluates and implements requests from user departments. * Directly responsible for the management and maintenance of a subset of systems shared with clinical analysts. * Maintains a high level of interaction with all clinical areas to continually enhance/improve patient are and the end-user experience. * Shares on-call duties with other individuals within Information Services. * Coordinates and participates in both internal and external user group functions. * Demonstrates an independent work initiative, sound judgement, diplomacy, tact and professional demeanor. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. * Stays current with technology through seminars, educational opportunities, and trade magazines. * Other duties as assigned.
 

Qualifications

  Education  Education LevelEducation DetailsRequired/Preferred  Bachelor's Degreein Healthcare, Information Technology or related fieldRequired
Or Associate's Degreeand 3 years of IT systems management experienceRequired
  
Licenses and Certifications
    Licenses and CertificationsLicenses and Certifications DetailsTime FrameRequired/
Preferred       
Work Experience   Number of YearsWork Experience DetailsRequired/
Preferred 4-6 years5+ years of experience working with EHR systems.Required  Healthcare experienceRequired 
Knowledge Skills and Abilities
    Knowledge, Skills, AbilitiesRequired/PreferredProficiencyLeadership or supervision skillsPreferredN/AMEDITECH or Epic knowledgePreferredN/ADatabase administration knowledgePreferredN/AExperience in inter- and intra-departmental communicationsRequiredN/AHighly effective and proven customer service skillsRequiredN/AStrong problem solving skills, including the ability to analyze problems, determine cause and initiate corrective actionRequiredN/AHas a working knowledge of all software modules of the HIS, has in-depth knowledge of selected modules shared with analyst staff.RequiredN/A            

**SCOPE**
**Freedom To Act:**
**Problem Solving:**
**Impact:**
**Financial Responsibility:** * Sales Revenue Target Responsibility: * Approval Responsibility: * P & L Responsibility: * Assets Controlled: * Controllable Expenses (e.g., Payroll and other budgeted items): * Total Financial Responsibility: **Budget Responsibility** * Primary Budget Responsibility: * Shared Budget Responsibility:

Schedule

Day
North Mississippi Health Services
About North Mississippi Health Services

North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics.  NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality. 

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