PATIENT ACCOUNT REPRESENTATIVE
- Coulee Medical Center
- Grand Coulee - Grand Coulee, WA 99133
- Aug 04, 2026
Job Description
Full-Time | Onsite (Hybrid Opportunity Available)
Are you passionate about helping others and ready to make a difference close to home?
Coulee Medical Center is seeking a Patient Account Representative to join our dedicated and tight-knit billing team. This position focuses primarily on commercial insurance claims and supports both our Critical Access Hospital and Rural Health Clinic.
What You’ll Do:
- Submit and follow up on commercial insurance claims
- Resolve claim denials, errors, and payment issues
- Communicate with insurance carriers
- Support patients and families with kindness and clarity
- Work side-by-side with a team that is here for each other
What We're Looking For:
- Medical billing or patient accounts experience preferred, but we are happy to train the right candidate
- Commercial insurance billing experience strongly preferred
- CAH and/or RHC billing experience is a plus
- Experience with Cerner and SSI is a plus
- Strong attention to detail and customer service skills
Hybrid Work Opportunity
After successful completion of the probationary period, candidates with prior medical billing experience may be eligible for a 50% onsite / 50% remote hybrid schedule if they demonstrate the ability to work independently and maintain productivity and quality standards. Hybrid work arrangements are based on departmental needs and management approval. If performance or business needs change, the position may be required to return to a fully onsite schedule.
Enjoy a supportive, close-knit workplace that values community, work-life balance, and small-town living—while making a meaningful impact in rural healthcare.
Benefits/SalaryBenefits Include: Medical, Dental, and Vision, 403(b) with a maximum match of 5% (match depends on years of service), Employer paid life insurance, Employer paid Long-Term Disability, Health Flex Spending Account (HFSA), Day Care Flex Spending Account (DFSA), EAP, Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr).
Pay/Grade Range: The pay grade range for this position has been finalized for the facility according to an evaluation of the roles’ duties and requirements. The selected candidate will be placed within the appropriate range based on job knowledge, skills, education and experience.
*Interested in learning more about our spectacular area? Please watch our Chamber of Commerce video – Discover Grand Coulee: Nature’s Playground: https://www.youtube.com/watch?v=bqwE30f5IDk
Amid the stunning scenery of the Columbia Basin, along the banks of Lake Roosevelt and Banks Lake, and in the shadow of Grand Coulee Dam, sits Douglas, Grant, Lincoln and Okanogan Counties Public Hospital District # 6 doing business as Coulee Medical Center. CMC is a progressive, not-for-profit, 25 bed critical access hospital, located in rural Eastern Washington’s Grand Coulee Dam Area.
Coulee Medical Center boasts a state-of-the-art new facility built in 2011 that offers patients the highest quality of care with services on-site including Lab, Radiology, Family Medicine, Obstetrics, Urgent Care, Trauma Level IV Emergency Services, Surgical Services, Outpatient Services, Inpatient and Long Term Care, as well as Physical Therapy. We have two rural health clinics, one on-campus and the other located 25 miles to the south in Coulee City. CMC serves four counties and a population of approximately 8,000 people, with 6 physicians and 7 mid-levels on staff. We also host visiting specialty physicians providing orthopedic, podiatry, cardiology, oncology, and sleep medicine services.
Our care extends to not just the five area communities of Electric City, Grand Coulee, Coulee Dam, Elmer City, and Coulee City, but also into the rolling wheat fields of outlying areas covering more than 50 miles in all directions and including the Colville Tribal Reservation to the north.
