Pharmacy Technician 2

Under direct supervision of a licensed, registered pharmacist, assists the pharmacist(s) in storing, preparing, dispensing, delivery, reconciling and charging of all medications.  The position is expected to assist the pharmacist(s) in maintaining an adequate drug inventory and quality control procedures.  The position is expected to receive inventory, verify stock, and enter data into the computer system to maintain inventory records.  The position has mastered all Pharmacy Tech 1 requirements and has additional specialization requirements such as IV, Automation and Inventory Control.  The position requires familiarity with standard concepts, practices, and procedures within the Pharmacy and relies on experience and judgment to plan and accomplish goals, is expected to perform a variety of complicated tasks and may lead and direct the work of others. The Technician II will only perform activities that are in compliance with the State Board of Pharmacy. 

1.   Technical Tasks
a.   Courier rounds---delivers medication to inpatient patient care units when scheduled to do so. Respond for requests from the pharmacists and nurses to deliver medications outside of scheduled delivery times. 
b.   Customer Service--responds to incoming phone calls politely, efficiently, and in a timely manner and directs calls to appropriate personnel. Provides service to those personnel that present at the oncology infusion center pharmacy. 
c.   Customer Service-- Process stock requests from clinic and physician office practices in an efficient and timely manner. 
d.   Automated Dispensing Cabinets--fills ADCs with medication at the appropriate time for both batch fills and patient specific medications. Utilizes available technology to bar-code scan medications and ADC bin locations to accurately and efficiently perform the stock refill process. 
e.   Automated Dispensing Cabinets--Updates medication expiration dates at the ADC when appropriate, removed outdated/expired medications and processes medication that are located in the external return bins. Rotates stock to ensure use before expiration date on label. Able to load/unload medications with the cabinet. Delivers controlled drug substances to the cabinets, returns any controlled drug substances in external bin to the pharmacist for processing in the controlled drug substance inventory system.
f.   Quality Control--assists the pharmacist in the monthly unit inspections assigned to them. Checks stock in the assigned areas of the inpatient pharmacy on a monthly basis for expired medications. 
g.   Quality Control--Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards
h.   IV Admixture--Cleans IV hoods to ensure sterilization, cleans floors, shelves, work stations, bins and ceilings in the Clean Room, Ante Room, CHEMO room and STAT Hood area in order to comply with USP 797 Standards when assigned. Credits all IV's returned to the IV room, restocks IV room, labels IV's, and delivers medication in a timely and efficient manner.
i.   IV Admixture-- Assembles MINI-BAG PLUS & ADVANTAGE systems under sterile conditions in the IV Hood. Labels these admixtures and manufacturer ready to use IV Admixtures processed as both batch and first fill IV admixtures. Performs low-risk compounding of IV admixtures under the supervision of the pharmacist. Performs some medium-risk compounding of IV admixtures as determined by competency requirements.
j.   IV Admixture-- Credits all IV's returned to the IV room, restocks IV room, labels IV's, and delivers medication in a timely and efficient manner.
k.   Inventory Control--Mandatory participation in the annual physical inventory of the pharmacy.
l.   Inventory Control--Removes out-of-date medication from inventory immediately upon discovery. Brings significant changes in usage to the attention of the pharmacy purchasing clerk. Records items to be re-ordered on the Want Book for those items not in the automated dispensing cabinet.
m.   Inventory Control--Assists the pharmacy purchasing clerk with unpacking and restocking medications received in the wholesaler and direct shipments from manufacturers. Performs pharmacy purchasing clerk functions for the oncology infusion center utilizing the prime vendor purchasing software.
n.   Completes all assigned tasks and assists others when complete. Works under the supervision of the Director when assigned special projects.  
 

2.   Critical Thinking
a.   Demonstrates consistent attention to detail and accuracy in job performance. 
b.   Brings items in question to the attention of the Pharmacist or Director
c.   Demonstrates the ability to communicate effectively with different people taking into consideration the special needs their age pose   
 

3.   Interpersonal Relations
a.   Follows institutional guidelines for patient rights
b.   Communicates and works well with others to ensure safe and effective service
c.   Expeditiously resolves any communication deficits with other health care professionals and co-workers   
 

4.   Other Duties
a.   Consistently performs 12 organizational Service Standards focused on Values, Service and Quality