Job Description
Posting Description
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
#NMHSConnections
JOB SUMMARY
The Technician - Therapeutic Spa at North Mississippi Health Services is responsible for delivering excellent customer service while performing specialized spa treatments in accordance with established policies and standards. This role involves ensuring client safety and well-being, maintaining accurate documentation, and exhibiting strong interpersonal skills. The technician must possess relevant certifications, demonstrate effective problem-solving abilities, and serve as a professional representative of the Wellness Center, interacting closely with clients and conveying a high level of care and professionalism.
JOB FUNCTIONS
Customer Service:
- Ensures excellent customer service; Performs field of expertise in a. professional manner in accordance with the Wellness Center therapeutic.
- spa policy and the standards set forth by the specified field of expertise certification.
Supervision:
- Responsible for the safety, security and well-being of each client.
Documentation:
- Completes appropriate appointment paperwork and monitor therapeutic spa supplies.
Qualifications
Education
High School Diploma or GED Equivalent Or equivalent. Required
Licenses and Certifications
CMST - Certified Massage Therapist
BCLS - Basic Life Support
Work Experience
. .
Knowledge Skills and Abilities
Proven communication skills and interpersonal skills
Experience in customer service
Maintain current CPR certification.
Excellent leadership skills are mandatory
Ensure safe high quality spa service session in a timely and efficient manner
A role model and representative of the Wellness Center at all times.
Individual will have close physical contact with clients and it is imperative that he/she have the ability to interact in a caring, professional manner
Provides the first impression of the Wellness Center and must convey a high level of professionalism, service and care to clients.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing. Constantly
Walking. Frequently
Sitting. Rarely
Lifting/Carrying. Frequently 50 lbs
Pushing/Pulling. Frequently
Climbing. Occassionally
Balancing. Occassionally
Stooping/Kneeling/Bending. Frequently
Reaching/Over Head Work. Frequently
Grasping. Frequently
Speaking. Occassionally
Hearing. Constantly
Repetitive Motions. Constantly
Eye/Hand/Foot Coordinations. Frequently
Benefits A****vailable
Continuing Education
403B Retirement Plan with Employer Match Contributions
Pet, Identity Theft and Legal Services Insurance
Wellness Programs and Incentives
Referral Bonuses
Employee Assistance Program
Medical Benefits
Dental Benefits
Vision Benefits
License + Certification Reimbursement
Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
Employee Discount Program
Other:
Early Access to Earned Wages
Tuition Assistance
Relocation Assistance
Paid Time Away
Special Employee Rates at NMMC Wellness Centers
Schedule
Variable