Job Description
Responsibilities entail the collecting of the hospital’s Commercial, Blue Cross, Workers’ Compensation, and all other non Medicare and Medicaid accounts receivables; which includes, submitting appeal letters and inquires to the appropriate payor, contacting patients, physicians’ offices and other third parties for significant data. Duties also comprise of working closely with Insurance, Pre-certification, Registration, Nursing, Medical Records, and other hospital personnel to ensure that full reimbursement has been obtained. Responding to account questions, such as billing issues, patient balances, and incorrect data, is a major element to daily tasks. Each Patient Accounts Representative Level 1 is assigned specific alphabets and is responsible for updating all patient account information received in the department; as well as reviewing past due accounts for possible referral to outside collections.
Shift: Every other weekend, 10:00 AM - 5:00 PM
- High School graduate or equivalent.
- One year of Healthcare Patient Accounts or billing experience preferred.
- Proficiency in the use of personal computers and related business software (i.e., Microsoft Word, spreadsheets, etc.)
- Working knowledge of the filing and payment requirements of Commercial, Blue Cross, and other healthcare payors preferred.
- Medical terminology background preferred.
- Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 25 pounds
Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women’s and Children’s; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff.
Awards
American Heart Association & American Stroke Association
- Get With The Guidelines Stroke Gold Quality Award
American Diabetes Association
- Diabetes Center Recognition Award
The Joint Commission
- Primary Stroke Center designation
American College of Surgeons’ Commission on Cancer
- Certified Community Cancer Program
Blue Cross Blue Shield (Blue Distinction)
- Distinction Center+ for Hips and Knees & Maternity Care
PNC
- Excellence in Healthcare Award for Quality of Care
Charlotte Business Journal (4 consecutive years )
- Healthiest Employers of Greater Charlotte Award
Healthiest Employers (2 consecutive years)
- Top 100 Healthiest Workplaces in America
Hospital Consumer Assessment of Healthcare Providers & Systems
- Top 13 Acute-Care hospitals in North Carolina
Healogics
- Center of Distinction & Center of Excellence Awards
