Medical Assistant I - Burlington (Full-time, Day)

Essential Duties & Responsibilities (including but not limited to):
•    Greet, room, and prepare patients for visits; take and document vital signs and intake information
•    Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing, etc.)
•    Maintain clean, stocked, and ready exam rooms throughout the day
•    Ensure accurate documentation in the EMR per clinical guidelines
•    May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
•    Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
•    Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
•    Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
•    Escort patients to labs or ancillary services, as needed
•    May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection)

 
Qualifications

Education
•    High school diploma or GED required
•    Completion of an accredited Medical Assistant training program preferred 

Experience
•    0-1 years of related experience in patient care in a healthcare setting preferred or associate's degree or higher in lieu of Medical Assistant experience

Licensure, Certification, Registration
•    Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
•    Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred

Skills, Knowledge & Abilities
•    Ability to work in fast-paced ambulatory environment with diverse patient populations. 
•    Demonstrates flexibility, professionalism, and a team-based mindset.
•    Proficiency in medical terminology, vital sign collection, and EMR systems preferred