When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Under general direction of the Associate Chief of Patient Flow, in collaboration with the ACN (Associate Chief Nurse) of Critical Care, Perioperative Services, Medical/Surgical and Nurse Managers and within the Lahey Clinic Professional Practice Model, MA Nurse Practice Act and ANA Standards of Practice and Code of Ethics, supervises and expedites patient flow throughout the Lahey continuum.Job Description:
Essential Duties & Responsibilities including but not limited to:
CLINICAL PRACTICE:
A. Assures compliance with Nursing Practice Guidelines.
B. Maintains and displays knowledge of current professional/clinical issues and uses evidence based resources to implement necessary changes in the delivery of nursing care.
C. Conducts regular rounds in order to monitor hospital activities and to ensure activities are carried out in accordance with established standards, policies and procedures.
D. Investigates patient and visitor complaints, gathering information from all persons involved, contacts department managers, as appropriate, and prepares summary reports.
E. Serves as a clinical and administrative resource for staff in relation to Lahey Clinic policy and procedures.
F. Fosters a systematic awareness of the diversity that exists within the organization, including culture, ethnicity, gender and age and promotes an environment that is sensitive to the needs of diverse populations.
SYSTEM COORDINATION:
A. Links departmental goals to organizations mission and goals.
B. Works collaboratively to solve problems, improve processes and integrate services within Nursing and other departments.
C. Supports new ideas and changes within the department by actively participating and contributing.
D. Demonstrates flexibility in meeting demands of the department.
E. Develops effective communication methods to keep staff and others informed about activities of the organization and department.
F. Coordinates and directs activities during Clinic emergencies and/or disaster drill, using established disaster plans.
QUALITY IMPROVEMENT:
A. Reviews outcome measures and works collaboratively with leadership team to improve patient outcomes. Ie: National Database of Nursing Quality Indicators (NDNQI) and Core Measures
B. Collaborates with multi-disciplinary teams to:
• Comply with regulatory standards
• Improve patient satisfaction
• Identify, assess, measure and systematically improve important processes and activities.
HUMAN RESOURCE MANAGEMENT:
A. Encourages creativity and celebrates staff accomplishments.
B. Communicates staffing concerns to Nurse Managers and Associate Chiefs.
C. Encourages staff participation on Shared Governance Councils, nursing committees, and organization committees.
D. Provides a safe environment for discussion of issues.
E. Coaches and supports staff by removing barriers and addressing issues.
F. Develops effective communication methods to keep staff and others informed about the activities of the organization and department.
BUDGETARY RESPONSIBILITIES:
A. Allocates resources effectively to provide high-quality, cost-effective services.
PROFESSIONAL GROWTH/SELF IMPROVEMENT:
A. Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.
B. Engages in professional development activities such as education, participating in professional associations, or other appropriate activities.
C. Maintains necessary continuing education requirements for license, certifications and enhancements.
D. Maintains own educational record.
E. Supports Lahey Clinics commitment to community-based activities both within the Lahey community and beyond.
F. Maintains and displays knowledge of current professional issues through participation in a professional organization and certification in field of nursing.
G. Participates in nursing research activities.
Minimum Qualifications:
Education: Graduate of Approved/accredited School of nursing.
Licensure, Certification, Registration: Requires current license to practice professional nursing from the Massachusetts Board of Registration and Basic Life Support (BLS) certification.
Skills, Knowledge & Abilities:
Clinical Skills/Technical Knowledge
Demonstrates the necessary clinical competence in area of nursing practice.
Excellent interpersonal and organizational skills.
Basic computer skills.
Experience: Five years of tertiary nursing experience.
Pay Range:
$125,985.60 USD - $187,200.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.

The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.