Registered Nurse Clinic Coordinator

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Registered Nurse Clinic Coordinator today with HCA HealthONE Rocky Mountain Children's.

Job Summary and Qualifications

The  Registered Nurse Clinic Coordinator functions as a member of the multidisciplinary team as an advocate and guide for patients from point of entry, through diagnostic studies, diagnosis, treatment plan, and outpatient care.

 The  Registered Nurse Clinic Coordinator's primary function is to build a relationship with patients and physicians, to coordinate a plan of care including appointments within the multidisciplinary care environment.

The  Registered Nurse Clinic Coordinator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for each patient across the continuum of care. This includes support for interdisciplinary and collaboration with affiliated organizations.

The  Registered Nurse Clinic Coordinator will track performance of the program in line with HCA, division and facility goals (growth, quality, practice guidelines, etc.).

The  Registered Nurse Clinic Coordinator will serve as a liaison between the patient and family, primary care physician, internal and external care providers, specialists, support network members e.g. social workers, and the wider healthcare community. Coordinator will work with referring practices to build collaborative relationships, streamline access to RMC and grow pediatric referrals. The  Registered Nurse Clinic Coordinator will also be the main point of contact for the multidisciplinary clinics and aid in the development, execution, and marketing of the programs (both new and established).

Your responsibilities will include:

• Participates in program development and operation of multidisciplinary pediatric clinics.
• Serve as patient advocate
• Initiate contact with patients and introduce program and role at time of diagnosis (or at entry into the HCA care system, if later).
• Be available to patients and families throughout their care as knowledgeable and empathetic contact for all care needs.
• Respond to patient challenges until resolution is achieved.
• Streamline appointments and paperwork by helping patients with scheduling appointments and preparation.
• Ensure the organization of appointments and explain the sequence of treatment to ensure the treatment plans are being met.
• Ensure smooth transitions between care modalities, facilities and providers including introduction of patients to appropriate care givers.
• Partner with Nurse Navigators and other team members to remove barriers with issues of insurance, transportation, childcare, financial resources, language so they may focus on getting the care they need.
• Partner with Nurse Navigators to initiate referrals to hospital and community resources to connect patients with resources and support systems.
• Conduct follow-up conversations as needed with all patients and communicate concerns, changes, or social needs in patient health to appropriate MD or other appropriate care providers.
• Track and document interventions and outcomes.
• If appropriate, support datasets and ensure appropriate data are collected to track system interventions and outcomes.
• Ensure appropriate communication of patient progress to referring physicians and other care providers.
• Drive process improvement.
• Ensure reporting is in place to demonstrate program outcomes and support performance improvement activities.
• Make appropriate recommendations for changes to the current program both locally and at a corporate level and assist in delivering program improvement.
• Ensure service continuity.
• Establish appropriate mechanisms to ensure service continuity during both planned and unplanned absence and undertake succession planning.
• Undertake other duties as assigned.

This position requires the following minimal requirements:

Tenacity, self-motivation and initiative necessary to drive the Pediatric Multispecialty program for HCA. Demonstrates behaviors of a team player. Flexible to the changing needs of the patient, team and work environment. Ability to advocate and champion excellence in the provision of care. Ability to engage and work collaboratively with all internal and external consumers and stakeholders e.g. patients, families, surgeons, nursing staff, etc. Ability to effectively and efficiently track the care delivery process for each patient with the attention to detail to identify where intervention is required. Ability to think critically, proactively make decisions and problem solve in the presence of ambiguity and changing system and patient needs. Ability to self-direct including prioritization of multiple simultaneous tasks. Ability to empathetically, openly and supportively communicate both verbally and in written media. Ability to maintain strict confidentiality. Ability to demonstrate sensitivity to cultural needs. Ability to seek regular input to build strong self-awareness. Ability to seek regular input from team members and other stakeholders on strengths and areas for development within the program. 

Involves general guidance and direction by the Pediatric Multispecialty Manager. Employee will be expected to perform most job duties independently and in accordance with established departmental and hospital policies and procedures. Extensive contact with program physicians and outreach Navigators. 

What qualifications you will need:

• Current Licensure as a Registered Nurse in CO, Certification in Basic Cardiac Life Support (BCLS)
• Bachelor’s Science in Nursing (BSN) from accredited school of nursing.
• Minimum two years pediatric nursing experience. Pre-Op/PACU experience preferred.
• Skilled in use of Microsoft office software.
• Preferred: Ability to communicate in Spanish.

No Travel Required

Benefits

HCA HealthONE Rocky Mountain Children's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Nurse Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.