At Valley West we strive to be the premier provider of skilled and long-term care. We believe our residents are our highest priority and our associates are our most valuable resources. It is our desire to be the facility of choice in our community. Our programs and services are designed to operate with superior quality in order to satisfy the needs of our residents and staff. We have an exceptional team of dedicated associates and we are looking to expand the team with like-minded and motivated individuals looking to make a positive impact in others lives. We have had consistently low COVID 19 infection rates of our residents and staff along with positive outcomes and feed back from state infection control surveys. All employees are eligible for referral bonuses for certain high need positions.
This position requires availability on evenings and weekends to answer admission referral calls and initiate admission process.
Position Summary
The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- High school graduate or equivalent
- Prior healthcare experience preferred
Specific Job Requirements
- Possess the ability to make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Gather and enter all necessary admission paperwork
- Provide assistance for patient and family at time of admission
- Assist with follow up visits and interviews with all new patients after admission
- Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
