Transport Customer Service Technician I

About the Role

Under the direction of Manager/Supervisor(s), provides transportation service for patients from neonates to geriatrics and patient related materials. These materials may include, but are not limited to specimens, oxygen tanks, package, slips, supplies, medication orders, labs, etc. May utilize various such as equipment pagers, locks, etc. Performs preventive maintenance on all transport equipment as required.

What You’ll Do

• Provides patient transport services for individuals of all ages, from newborns to older adults.
• Moves and delivers a variety of patient‑related materials, including specimens, oxygen tanks, packages, supply items, medication orders, and laboratory materials.
• Uses necessary equipment such as pagers, locks, and other transport‑related tools.
• Performs routine preventive maintenance on all transportation equipment to ensure safe and efficient operation.

What You’ll Bring

• High School Diploma or GED certificate required.
• One (1) year of customer service experience, preferably in a healthcare environment, required.
• Ability to read, write, speak, understand, and/or communicate in English sufficiently to perform job duties.
• Ability to communicate with a variety of patients and healthcare professionals.
• Must be able to walk and stand for long periods; push, pull, lift, and bend with proper hand‑eye coordination in compliance with PM&R Physical Assessment.
• Must successfully complete UH’s body mechanics training within three (3) months of hire.
• Ability to complete CPR instruction.
• Must be able to respond to changing staffing needs and shift rotations with required advance notification

What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation

In compliance with New Jersey’s Pay Transparency Act, the salary range for this position is TS/1375: Probationary Rate $20.10 - Job Rate $20.60- Two (2) Year Rate $21.22 .University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

Apply Today

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you.

University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit  www.uhnj.org/hrweb.