Job Description
Supervision:
- Coordinates work flow of grossing and processing areas
- Assures accurate and efficient transportation of lab-related supplies, equipment and specimens
- Follows all laws and regulations in the processing and transportation of laboratory specimens
- Follows regulatory guidelines in handling/processing of laboratory specimens.
- Follows proper policy for accurate patient identification and labeling of all specimens
- Effectively communicate with all NMHS staff, patients, their family members and customers
- Uses AIDET as applicable
- Attends CARES training.
- When necessary, assures proper service recovery is done for patients and/or caregivers.
- Answers telephone in an polite and efficient manner
- Works as part of a team with all Pathology and NMHS employees
- Assists with meeting goals of department Performance Improvement initiatives
- Assures appropriate documentation of all required instrument monthly maintenance and quality control
- Assists with training of new employees
- Participates in continuing education programs to maintain and expand skills
- Stays abreast of regulatory changes
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
- Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards
- High school diploma; required
- A.A. degree or completion of 2 years of college coursework; highly desirable
- Minimum of 1 year experience working in laboratory; preferred
- Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
- Good organizational and communication (written and verbal) skills; required
- Knowledge of and appropriate handling of biohazardous specimens; required
- ASCP Certification: encouraged
- Strong interpersonal skills; required
About North Mississippi Health Services
North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics. NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality.
