Lake Charles Memorial Hospital

DESCRIPTION OF POSITION: The Epic Application System Analyst II is responsible for moderate level support and configuration of the assigned Epic and/or third-party applications. The position possesses the skills to troubleshoot, design, configure, support, and maintain software applications. Supports programs to maximize organizational performance with application systems. Provides ongoing analysis and problem-solving to ensure the integration of technology in effective workflow and process design. The position will coordinate vendor engagement in implementation and troubleshooting efforts. Responsibilities may include collaboration with other IT teams to quickly address and resolve issues, create additional documentation, and/or training to meet end-user needs. SUPERVISION : Reports directly to the Information Systems Executive Director Applications RESPONSIBILITIES AND DUTIES: Facilitates organizational vision, development, solution design, standards guidance,...

DESCRIPTION OF POSITION: The General Lab Women’s Phlebotomist collects clinical laboratory samples to be tested in the clinical laboratory. The General Lab Women’s Phlebotomist will collect blood samples through the use of skin puncture and venipuncture techniques, urine samples, and other specialty collections. SUPERVISION: Reports directly to the Assistant Director of Pathology RESPONSIBILITIES AND DUTIES: Uses Mobile devices according to policy. Use and maintain Mobile devices and Spectralink phones according to policy. Utilizes departmental communication platforms. Meets blood culture contamination rate of < 1.0%, if applicable campus/area. Utilize blood diversion devices. Meets rejected specimen rate of < 2%, if applicable campus/area. Utilizes proper hand washing. Assists clerks with receiving specimens, answering the phone and other duties when available. Meets established turnaround times for STAT, In AM, Timed, and routine orders....

DESCRIPTION OF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of skilled administrative and clerical duties. SUPERVISION: Reports directly to the Practice Manager RESPONSIBILITIES AND DUTIES: Answers phone with correct salutation. Takes messages when appropriate. Documents all messages into electronic EMR. Greets each patient warmly and cheerfully. Verifies patient information, demographics and insurance coverage is correct. If changes are required, changes the information in the EMR. Checks in the patient in the EMR. Updates and scans updated information and forms into EMR system. In the event a patient does not show for scheduled appointment, a “No Show” letter must be generated in the patient chart in the EMR...

DESCRIPTION OF POSITION: The MA is responsible for providing provider support as applicable, and comprehensive direct care to patients and their families under the direction of the provider. This position supports the Practice Director and Manager in coordinating and leading practice personnel to ensure consistent standards of practice and competencies in the delivery of patient care services. The position will perform duties within the scope of practice, ensuring consistency with Memorial Medical Group policies and procedures, standards of care, approved protocols, standing orders and guidelines. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Receives patient from the waiting room and escorts the patient to the exam room. Obtains and records all in-take information in the patient medical record. Records any other department specific information in patient chart. Adheres to all government documentation...

DESCRIPTION OF POSITION: The MA is responsible for providing provider support as applicable, and comprehensive direct care to patients and their families under the direction of the provider. This position supports the Practice Director and Manager in coordinating and leading practice personnel to ensure consistent standards of practice and competencies in the delivery of patient care services. The position will perform duties within the scope of practice, ensuring consistency with Memorial Medical Group policies and procedures, standards of care, approved protocols, standing orders and guidelines. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Receives patient from the waiting room and escorts the patient to the exam room. Obtains and records all in-take information in the patient medical record. Records any other department specific information in patient chart. Adheres to all government documentation...

DESCRIPTION OF POSITION: The Coordinator of Clinical Outcomes assists in the ongoing evaluation of the organization's Performance Improvement Program. Participate in corrective action discussions and performance improvement initiatives as assigned. Maintains knowledge of organizational compliance requirements and regulatory standards. Supervision: Reports directly to the Director of Quality Management RESPONSIBILITIES AND DUTIES: Coordinates data collection, analysis, and submission activities necessary for regulatory compliance and quality reporting programs. Supports the medical staff quality improvement and peer review process. Oversee/supervise Core Measure Reporting Supervise Core Measure Abstracters Assists with quality and performance improvement efforts throughout the organization and supports the operation of quality management systems. Demonstrates the ability to appropriately plan and prioritize work, facilitate collaboration, and support...

DESCRIPTION OF POSITION: The Registered Nurse (RN) works with his/her team partner(s), using the nursing process to assess, plan, implement and evaluate direct patient care. The Registered Nurse (RN) works with his/her team partner(s) to provide quality patient care. As a member of the Patient Care Team, the RN provides hands-on care to patients. Is responsible for making sound clinical decisions and to provide a comprehensive delivery of care to each individual patient; provide a wide variety of patient care activities and services. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Possesses competency in use of technology and computers. Demonstrates competency in the use of Smart Pumps. Demonstrates competency in administering medication. Has knowledge of and utilizes unit specific equipment appropriately. Organizes patient care and general unit activities to accomplish required functions with...

DESCRIPTION OF POSITION: The Nursing Assistant provides physical patient care in a safe manner under the direction of the Licensed Nurse. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Demonstrates competency in use of technology and computers for patient charting and related functions. Provides physical patient care in a safe manner under the direction of the Licensed Nurse. Performs or assists patient with activities of daily living (showering, bathing, dressing, feeding, activity). Communicates abnormal variances of data (vital signs, pain, etc) to appropriate staff. Collects information regarding patient/patient condition: vital signs, intake and output, food intake. Consistently utilizes basic decision making skills to complete routine tasks. Participates in best practices in a consistent and positive manner; huddles, hourly rounding, bedside reporting, Service Excellence, and the use of the white...

DESCRIPTION OF POSITION: The Nursing Assistant provides physical patient care in a safe manner under the direction of the Licensed Nurse. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Demonstrates competency in use of technology and computers for patient charting and related functions. Provides physical patient care in a safe manner under the direction of the Licensed Nurse. Performs or assists patient with activities of daily living (showering, bathing, dressing, feeding, activity). Communicates abnormal variances of data (vital signs, pain, etc) to appropriate staff. Collects information regarding patient/patient condition: vital signs, intake and output, food intake. Consistently utilizes basic decision making skills to complete routine tasks. Participates in best practices in a consistent and positive manner; huddles, hourly rounding, bedside reporting, Service Excellence, and the use of the white...

DESCRIPTION OF POSITION: The Nursing Assistant provides physical patient care in a safe manner under the direction of the Licensed Nurse. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Demonstrates competency in use of technology and computers for patient charting and related functions. Provides physical patient care in a safe manner under the direction of the Licensed Nurse. Performs or assists patient with activities of daily living (showering, bathing, dressing, feeding, activity). Communicates abnormal variances of data (vital signs, pain, etc) to appropriate staff. Collects information regarding patient/patient condition: vital signs, intake and output, food intake. Consistently utilizes basic decision making skills to complete routine tasks. Participates in best practices in a consistent and positive manner; huddles, hourly rounding, bedside reporting, Service Excellence, and the use of the white...

DESCRIPTION OF POSITION: The Quality & Denial Analyst is responsible for training and ongoing education for concepts related to front-end denials and for mitigating denials from a pre-service perspective through root-cause analysis and prevention. This position reviews denials against payer policy for validation and preventability determination. Findings are applied back into pre-service workflow to prevent recurrence and are reported directly to the Director of Financial Clearance to drive ongoing pre-service denial mitigation. The role also monitors payer policy changes and disseminates relevant updates to staff. SUPERVISION : Reports directly to the Director of Financial Clearance RESPONSIBILITIES AND DUTIES: Serves as the designated point of contact for denial review, generating and reviewing weekly denial reports. Conducts root-cause analysis to determine why denials occur, identifies trends related to training, workflow, technology, and payer requirements,...

DESCRIPTION OF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of skilled administrative and clerical duties. SUPERVISION: Reports directly to Practice Manager RESPONSIBILITIES AND DUTIES: Answers phone with correct salutation. Takes messages when appropriate. Documents all messages into electronic EMR. Greets each patient warmly and cheerfully. Verifies patient information, demographics and insurance coverage is correct. If changes are required, changes the information in the EMR. Checks in the patient in the EMR. Updates and scans updated information and forms into EMR system. In the event a patient does not show for scheduled appointment, a “No Show” letter must be generated in the patient chart in the EMR system....

DESCRIPTION OF POSITION: The Rad tech assistant is responsible for providing transportation of patients (ages pediatrics to geriatrics) to the Radiology department; also responsible for assisting technologists in performing transfers or ambulation to prevent falls; preparing patients and equipment for therapy and performing tasks to maintain department in orderly condition. SUPERVISION: Reports directly to the CT Supervisor 1 RESPONSIBILITIES AND DUTIES: Properly identifies self/Properly identifies patient using two identifiers. Logs out patient. Obtains hands off communication form. Communicates with nursing personnel upon patients return to his/her room. Transports patient in a safe, friendly manner; aware of their needs. Properly obtains, returns, and secures oxygen tanks. Prepares patients and equipment for therapy. Protects patient information and maintains confidentiality. Assists technologists in performing transfers or ambulation to...

DESCRIPTION OF POSITION: The Nursing Assistant provides physical patient care in a safe manner under the direction of the Licensed Nurse. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Demonstrates competency in use of technology and computers for patient charting and related functions. Provides physical patient care in a safe manner under the direction of the Licensed Nurse. Performs or assists patient with activities of daily living (showering, bathing, dressing, feeding, activity). Communicates abnormal variances of data (vital signs, pain, etc) to appropriate staff. Collects information regarding patient/patient condition: vital signs, intake and output, food intake. Consistently utilizes basic decision making skills to complete routine tasks. Participates in best practices in a consistent and positive manner; huddles, hourly rounding, bedside reporting, Service Excellence, and the use of the white...

Cardiology/Radiology Specialist I DESCRIPTION OF POSITION: The Cardiology/Radiology Specialist educates patients and staff appropriately in reference to radiology issues among other assigned tasks. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Effectively identifies and solves problems in reference to radiology equipment, patient care or radiation safety. Consistently communicates abnormal variances to Charge nurse, Circulating RN or Nurse Manager. Competent in sterile technique for all cath lab procedures Demonstrates the following best practices in a consistent and positive manner: Huddles, procedure reporting, Service Excellence principles, and use of sterile technique. Follows evidence-based policies and procedures to guide radiology practice. Consistently produces quality radiographs. Possesses competency in use of technology and computers. Demonstrates competency in the use of archive...

DESCRIPTION OF POSITION: The Nurse Practitioner is responsible for providing comprehensive care to both well and sick patients across the age span. The Practitioner educates patients and/or their families in order to promote wellness, prevent health problems, maintain current health and intervene in acute or chronic illness. SUPERVISION: Reports directly to the assigned hospitalist RESPONSIBILITIES AND DUTIES: Obtain history, perform physical exams of acute hospitalized patients. Follow-up and interpret results. Discuss treatment options, initiate and/or collaborate plan of care. Responsible for patient phone calls. Preview pre-op lab work, order pre-op clearance when necessary; Assist in pre-op patient education for patient and family. Provides patient education. Identifies community health resources and refers patients as necessary. Handles other duties as assigned. The above statements are only meant to be a representative summary of the...

DESCRIPTION OF POSITION: The MA is responsible for providing provider support as applicable, and comprehensive direct care to patients and their families under the direction of the provider.  This position supports the Practice Director and Manager in coordinating and leading practice personnel to ensure consistent standards of practice and competencies in the delivery of patient care services.  The position will perform duties within the scope of practice, ensuring consistency with Memorial Medical Group policies and procedures, standards of care, approved protocols, standing orders and guidelines.  SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: Receives patient from the waiting room and escorts the patient to the exam room. Obtains and records all in-take information in the patient medical record.  Records any other department specific information in patient chart.  Adheres to all government documentation...

SUPERVISION: Reports directly to the Patient Access Supervisor DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: Greets all customers in a professional and friendly manner. Employee’s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area. Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes. Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, email address, marital status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes. Employee completes patient estimates using EPIC RTE. Employee is knowledgeable of CPT and...

DESCRIPTION OF POSITION: The General Lab Phlebotomist collects clinical laboratory samples to be tested in the clinical laboratory. The General Lab Phlebotomist will collect blood samples through the use of skin puncture and venipuncture techniques, urine samples, and other specialty collections. SUPERVISION: Reports directly to the Assistant Director of Pathology RESPONSIBILITIES AND DUTIES: Use and maintain Mobile devices and Spectralink phones according to policy. Utilizes departmental communication platforms. Meets blood culture contamination rate of < 1.0%, if applicable campus/area. Utilize blood diversion devices. Meets rejected specimen rate of < 2%, if applicable campus/area. Utilizes proper hand washing. Assists clerks with receiving specimens, answering the phone and other duties when available. Meets established turnaround times for STAT, In AM, Timed, and routine orders. Practice methods of preventing infection during...

SUPERVISION: Reports directly to the Patient Access Supervisor DESCRIPTION OF POSITION/RESPONSIBILITIES AND DUTIES: Greets all customers in a professional and friendly manner. Employee’s body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area. Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes. Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, email address, marital status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes. Employee completes patient estimates using EPIC RTE. Employee is knowledgeable of CPT and...