Iredell Health System
Mooresville, NC
The Medical Office Assistant is responsible for providing administrative and customer service support to ensure efficient daily operations of the medical office. This position performs clerical and front desk duties only and does not participate in direct patient care. Responsibilities include patient registration, insurance verification, appointment coordination, and maintaining accurate records. The role may involve handling sensitive patient information and require strict adherence to confidentiality standards Job Specific Standards Recognizes need for assistance and requests help when needed. Greet and check in patients and visitors in a professional manner. Answer and route phone calls, responds to general inquiries, and provide basic office information. Performs insurance verification, confirms eligibility, and ensure required documentation is collected. Documents appropriately and accurately in the medical records. Collects and post fees according to protocol;...
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Assistant & Support
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